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February 2024 by Quinn Quinn
There is a women manager there with the glasses and she is rude and will not help you and on top of it the whole store is mice infested don't bother going it's a horrible experience.
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February 2024 by Staci Gil
EVERYONE MAKE SURE THAT YOU CHECK THE DATES BECAUSE EVERYTHING IN THERE IS OUT DATED...AND WHEN I TRIED TO RETURN THEY WOULD NOT LET ME. GET CASH BACK
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November 2023 by Chris S.
Bought 2 cakes today for a Birthday party , both cakes were old and stale. I asked the baker if the cakes were fresh "Oh yeah" he said. This stop n shop is the worst. Selling old , stale moldy cakes, this store should just close down before they kill someone . These cakes were so over priced. I hope my daughter doesn't get food poisoning. I'm done with this awful store.
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November 2023 by Dooky
Probably the only Stop & Shop in a 50 mile radius where you can get cold cuts sliced correctly! I come from Arlington Heights because Dennis Acari and his crew are the best. He custom slices, stacks, and wraps them perfectly every single time. Mostly every other S&S around cannot do this. Arlington and Somerville seem to be the worst….I have tried them all. ??
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October 2023 by Joseph Chow
They did not sell UNO Disney 100 card games that contain one holofoil collectible card. Perfect for waiting for the 95 bus to Sullivan station.
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October 2023 by John Costello
This is my local grocery store and I love it but I grew up with Giant from a different area and this is basically the same thing
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September 2023 by Dan Mosher
Exceptionally clean store, well stocked items great selection, pricey
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September 2023 by Gary Luongo
It was one of the Largest grocery stores I've been in! A large variety of items and choices..Enjoy!
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September 2023 by Maverique Bruce
Customer service wise, they suck! I have an e-gift card with nearly $100 on it! I literally used it at another Stop & Shop YESTERDAY! The only issue was that it needed to be entered manually, but WORKS AND WAS ACCEPTED! Today, the easily irritated, short-staffed group of employees “helping” insisted that their specific location doesn’t take non-physical gift cards as of yesterday, miraculously. The initial excuse was that my screen was too dark to scan it, (I have a privacy screen on?), then it was because I provided a screenshot… Once I logged in and updated the balance of the card, “we don’t do that (type it in manually)”…. This sounds like a lack of effort to provide great customer service and PURE LAZINESS. Coming from a retail space, where I actually managed and supervised for several years…. I know that these POS systems are connected to software that’s more intuitive now than they have ever been! I’m headed to Star Market with Cash! I rather go back to the Stop and Shop that can handle irregular situations and deliver WAY better service!
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August 2023 by D. John N
Never seen this before in my life. Grabbed a few things and was a self-checkout. Machine pauses at the end and accuses me of not scanning all my items. Literally shows a video to me of me scanning the final item but the machine requests assistance and an employee comes over and reviews the video multiple times. This is called accusing someone of stealing and it was super embarrassing, especially considering it kept (very loudly) saying I hadn’t scanned all my items. Literally Scum. Customers shouldn’t have to go through that. Never had an experience like that ever in my life and I never post negative reviews. Should be ashamed of themselves. Was going to go to Whole Foods and decided on here instead, big mistake. Very embarrassing.
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July 2023 by Raj Ghimire
Nice and clean. Near my house,I shop almost every day.
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July 2023 by Becca Russo
The worst stop and shop in the entire world they have no cashiers and now want you to pay for flimsy paper bags everything is ridiculously overpriced and not fresh worst produce section I’ve ever seen I hate that I live near this store it makes me want to move. It’s a waste of a great location in Somerville. Place sucks
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July 2023 by Joseph Cavallaro
Stop & Shop is way over priced and because of this, they don't rotate their stock quick enough to keep the products fresh.
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June 2023 by Kristina M.
I bought it two days ago, this is the meat they sell. Don't buy meat, chicken products
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June 2023 by Doggie L.
This store has the worst produce I've ever seen!! Not only is the selection VERY scarce, but the quality is down-right pathetic! Produce that is wilted, yellowing, dried out, and often lacking in availability on those messy shelves. It's amazing to me how the most important foods (fresh greens and vegetables) are absolutely abominable here. I've complained to the manager at one time, who told me that he was sorry and that they were going to vamp up their produce section (not true), and it's still just as bad as it was back then - for years! And their prices are not cheap for the cheap quality that they offer. Market Basket has a MUCH greater variety, better prices, and better quality foods. S&S you should really be ashamed of yourselves and fix this problem.
