Stop & Shop is a neighborhood grocery store with a long history of serving communities for over 100 years. It offers a wide selection of products at a good value, supported by the GO Rewards loyalty program that provides personalized deals and points for gas or groceries. Customers can choose to shop in-store, order online for home delivery, or opt for same-day pickup, providing flexible shopping options. The store is involved in community efforts like the Stop & Shop School Food Pantry Program, working to fight hunger and ensure students do not go to school hungry. However, some reviews note issues with customer service, particularly with a rude manager who has been rude at checkout and in customer service. There have been complaints about mixed products, incorrect pricing, and damaged fruits and vegetables. One customer was overcharged for cherries despite using a coupon, but the issue was eventually resolved with a refund after some conflict. Despite these problems, many customers appreciate the helpful and pleasant staff, mentioning specific employees who go out of their way to assist. The store is also noted for good deals and friendly staff, though some customers are frustrated by early closing hours that do not always align with shopping needs. Overall, Stop & Shop remains a trusted neighborhood grocer, balancing a strong community focus with occasional service challenges.
I shop here almost weekly; the produce staffs are super helpful when I don't see I am looking for & they always check for me. Most of produce shelfs are mostly empty every time I am there unless Star Market.
December 2024
Good selection, prices a bit high. They have a theft deterrent robot... Strange.
November 2024
Nice grocery store. Store brand goods are probably 50 cents to $1 too expensive
