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August 2023
Horrible customer service. Numerous website issues when trying to select pick-up and delivery dates to which I had to call support multiple times to fix. I was often put on hold for ~40 minutes at a time, and when I tried emailing about my issues it took 3 weekdays to respond and I was told that my problem couldn't be fixed.
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April 2023
Please don't do Storage Squad if you are looking for cheap options. They charge you $57 for each box no matter the size it seems like. There are other storage options that you can share with your friends for around $160 a month enough for 2 - 4 people in the south end called Prime Storage my friends recently recommended.
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December 2021
Worst storage company ever! I asked them to pick up the boxes that I don't need but they got stolen and now they charged my accounts for the cardboard boxes. Be aware, they charge you $5 per a box if unreturned!
