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“Required notary services immediately for some documents that needed to go out ASAP, came here and was in and out within 10 minutes, they also shipped the documents for me via FedEx with a prepaid label. Great and friendly service I will definitely come back.”
“I had an excellent experience with the UPS location in Northampton. The staff was incredibly friendly, professional, and efficient. They went out of their way to answer all my questions and made sure my package was handled with care. The process was quick and stress-free, even during a busy time. It’s clear they really care about customer service and doing their job right. I highly recommend this location to anyone needing reliable shipping or support—definitely a five-star experience!”
“I just love this location. Beautiful old building, always immaculate, and Kathy keeps the place running smoothly, especially when it gets busy.
Other Western Mass post offices (that I won't name here!) are eager to close the door in your face at a few minutes before closing time, but downtown Holyoke tries to take care of every customer in line, with patience and kindness.”
“Miss Sheila Is awesome she does a great job and has for many years everything always on point helps wherever she can for her patrons and has a great attitude as well”
“I Live at 241 Jackson st 2E and there always seems to be a prob When delivering my mail especially stuff I have tracking for two times this week they did not deliver my package one packages that got sent back to the sender stating that I had moved and there was no forwarding address when I have not moved and I just checked the tracking on my second package that has been sent back to the post office pending address verification and when I check the address that I put to be shipped to on the sites that I ordered from they are all the correct address so I don’t know what is going on with this post office…… update to my original review I did get a call back from the supervisor at this location she was very helpful and helping me figure out what the problem was and also resolving the problem I’m appreciative of Miranda and all her help”
“They have great customer service… Very friendly and professional. My item was shipped out and the receiver received it in a timely manner. I will always use them… Definitely for overnight shipping!”
“I admit, I was terrified when my package from St. Louis to Seattle somehow ended up on the opposite coast in Massachusetts. I was even more upset when I read the reviews for this distribution center. Fortunately for me, they redirected my package to its proper direction in a timely matter. I had no conversation with them, because I didn't need to. They handled it. I appreciate that alot. So, if your package ends up here, give them a lil time and patience. It may arrive later than expected, but it will arrive.”
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
“Best Post Office in Holyoke!! The staff is nothing but kind and helpful! Best in the area! I dislike going to any of the other ones nearby! They will ALWAYS get my business! Love you guys!”
“If stamp collecting is your thing, than this is the post office for you! They have an excellent selection of current stamps, and a decent group of slightly older stamps. If you're looking for a specific newly released stamp, and other area post offices are already out of it, try the Florence Post Office.”
“I visit this Fed Ex store many times. I stopped utilizing UPS because of the rude, impersonal and an uncomfortable feeling that I'm bothering them when asking a question. Jenny, Amyah & Yar's smile, personality and professionalism make my experience at this branch awesome. All three are attentive and work great as a team. All three are always present, meaning and always have their undivided sincere attention. These 3 young ladies represent Fed Ex excellent. Continue to inspire your staff and remind them how amazing they are and how much customers appreciate them.”
“Busy place. Almost always a line.
I wish they would give the people getting passports clear instructions that they can walk away with, fill out the form, then come back to the counter instead of standing there clogging up the line and every time I hear the same thing “you have to fill everything out, yup you need to fill that out too” idk how a stranger needs to assist you in writing your personal information, it shouldn’t be that difficult. Otherwise the line seems to move quickly.”
“The store manager, Jenny is so nice and helpful, always pleasant to interact with even when she’s alone at the store and doing everything herself. Thank you Jenny!!!”
“I went in to look for service, there were three people before me. Very attentive, optimal and fast service. If you go on pay days you have to wait longer but no more than 20 minutes in line.”
“Our agent was super patient with us as we were going through a pretty stressful process. Very patient, kind, empathic. Rosa went way above her duties for us. It was a pleasure to deal with her and Nate.Be kind to your postal workers. They deserve it.Highly recommended.”
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“Love staple won't go no where else for the church that am a the pastor. All the church supplys and including business card, banners etc we always go to staples. So thank you for providing for our church needs and for the great customer serivces you all provided for us, once again thank you and God bless you all.”