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“I had some fantastic service today from a Matt and a Karen. They went above and beyond to help me today get a return done. I just wanted to say thank you for the unbelievable service today! Highly recommend!”
“This is my favorite post office! I send out a lot of mail - I average $800 a month…. I try to buy all my stamps from here but sometimes I have to go to others along my travels for work.
I stopped in today with about 400 mailers… $2 each…. When I got there i had Linda weigh the envelope to make sure I had enough postage to send it out. I was .11 cents short :/. I asked for the more expensive stamp so it would require less time to affix 1 vs 2….
I’ll tell you - never saw this before but Linda, Marcia, and Pat asked if I wanted help. I’m not one to bother anyone and I mean that…. I passed on the gesture and they insisted.
They helped stamp 400 envelopes with me! I don’t have to say how much time they saved me but one can only imagine. This was a visit I’ll never forget and a gesture that will not go ignored. I’ll be bringing in pizzas next week as a thank you!
Appreciate the help you 3 have given me for over the past 2-3 years!”
“Just used the passport services through this post office. The employees were incredibly friendly and patient when taking my toddlers passport photo. Quick painless process, thank you!”
12 - 4:30PM 8 - 11AM
260 Pleasant St, Berlin
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“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
2:30 - 4:30PM 9AM - 1PM
31 Nicholas Rd, Framingham
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“I mailed my wedding invitations at this USPS and Sue was very helpful and kind. She ensured that the envelopes would be processed by hand vs machine and helpfully explained how the process works. Quick and easy experience!”
“Being tax days.. the customers can have some strange requests.. but on the 14th when I was at the counter. The staff at this post office. Handled themselves extremely well... thanks”
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“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”