The United States Postal Service is a popular choice for postal services, with generally friendly and helpful staff. Customers often praise the customer service they receive, with staff like Mark, Patrick, and Tom being highlighted for their outstanding assistance. However, the experience can vary, as some customers have reported encountering less pleasant employees. The locations are generally accessible, with ample parking and a wide range of products and services available. While the post office can get busy at times, the overall experience is often positive, with the staff's willingness to go the extra mile to assist customers being a common theme in the reviews.
I just wanted to reach out and thank the men and women at the Westborough Post Office. Recently, I had a problem with the RMV sending me mail and Mark and his team helped me get it sorted out. Mark and his team are very happy to help me with my packages and they are always friendly! Thank you!!
April 2026
Being tax days.. the customers can have some strange requests.. but on the 14th when I was at the counter. The staff at this post office. Handled themselves extremely well... thanks
April 2026
Great service at this location. I had an incorrectly routed package today and George/Tom helped locate it at this post office with great diligence.
