Banks in Southwick, MA
3 locations found near Southwick
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“Great customer service at this bank, even over the phone and via snail mail. My parents were long time customers at this Berkshire Bank, with three accounts and many many transactions (the old fashioned kind - weekly cashing of checks at the drive through window). They both died at the end of 2019 and I, their daughter and estates' Personal Representative, have been working with Asst Manager, Giovanni Allsop to close out three accounts, and move those moneys to new trust and estate accounts nearer to my home. Giovanni and I worked out a plan to close out these accounts and transfer the moneys, some of it via check, and some via wire transfer. He helped me think through all the documentation and steps required, and then was gracious about executing everything promptly. I even received a phone call from April who was executing the wire transfer just to make sure everything on the application was correct. I checked this morning and everything went through perfectly! Terrific personal customer service which doesn't exist in the local bank where I live!”
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“I have used Westfield Bank for years and would recommend them to everyone. Our checking account was recently hacked and they made it incredibly easy to open a new account and switch everything over. What I thought was going to be a nightmare was definitely a learning experience but nowhere as bad as I thought it was going to be. They are amazing”