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“The counter people and delivery people are super friendly and helpful. There was a period of time a few years ago where I was having constant problems with lost and mis-delivered packages but I haven’t had any problems in over 2 years. I believe whatever the issue was got resolved.”
“Came with my UPS barcodes to return a 5+ items, and unfortunately I couldn’t use any of the barcodes to return my items. However, Mark was nice enough to help me out cancelling all my barcodes in order to get the UPS return labels, he also printed them out for me and provided me with all the packaging needed. Vlad as well was very nice to other customers while I was in the location. It’s so hard to find excellent customer nowadays and these 2 guys are doing a great job running this business. Thank you both!”
“Raaj was extremely helpful. I needed a form notarized asap and he opened on a Sunday just to help me out! He was quick and polite. I really appreciate the service I received and will be back!”
“Required notary services immediately for some documents that needed to go out ASAP, came here and was in and out within 10 minutes, they also shipped the documents for me via FedEx with a prepaid label. Great and friendly service I will definitely come back.”
“My UHaul canceled the night before my move and I called Keith and had a pickup time, insurance, and contract for a reasonable price signed in less than 90 minutes for a NEXT DAY cross state move. The crew at AllardSend saved the day. Armad and Ahmed worked extremely hard, were punctual and never took a second to complain about the heat. For the price point, these guys delivered beyond what I expected. Based on reading some yelp reviews on these guys, people expect all their furniture to be bubble wrapped and transported with white gloves by movers, however that's not always realistic. These guys bust their butts and we had barely any damage to our belongings, better than most other companies I've worked with. Be realistic, wrap your nice items purposefully, and you'll have a good experience.”
“The line went 'very' quickly I could not even believe it! The employee who helped me was kind and considerate, and answered all my questions to my satisfaction, and worked hard to find the least expensive way to get my package to my dear friend overcoming cancer. I like this UPS store especially because it's right in line with all of the other errands I do (Riverdale Road).”
“The staff at this Post Office are always professional and friendly, even the trainees. They helped me navigate the Passport process due to the Covid restrictions with ease. I actually go out of my way to go there.”
10:30AM - 7PM
50 Holyoke St, Holyoke
Shipping Centers
“Best Post Office in Holyoke!! The staff is nothing but kind and helpful! Best in the area! I dislike going to any of the other ones nearby! They will ALWAYS get my business! Love you guys!”
“I must say Nick at the Granby office is the most helpful USPS employee I have ever spoken with. I had a lost package that he was able to help me get situated. After hours on the 800 number I decided to call the local office and he managed to get it resolved in under an hour with a CALL BACK to confirm as well. As someone who manages a sales staff and constant phone comms I have to say this was some of the best customer support I have ever had across all markets. This man deserves 100 stars. Honestly this was the best experience I have ever had with USPS and have zero complaints even with the package being delayed. As a whole Im not fond of the new USPS process however that is not their mistake. New sorting machines etc. that were forced on them is why packages are behind not the workers. Remember that.”
“Love this place, I have a post office down the road from my house and I go out of my way to use this one. The location is nice and clean and the staff is super helpful.”
“Needed a passport renewal mailing. The clerk advised me as to different ways to mail. She was very helpful and a pleasure to deal with. Unfortunately I neglected to get her name.”
“The staff and front desk clerk's are always friendly and very patient. The parkinglot has also been updated for more room and space. Great job guys keep up the good work.”
“The best post office location. The staff are great! Especially Ralph, knows what he’s doing, always willing to help everyone! We’ve been going here for years now and always a positive experience.”
“Recently went into this location after having a terrible experience with delivery and customer service over the phone. I went in a bit irritated but was quickly relieved when after speaking with Jeremy. Jeremy went above and beyond to help find my order, still have no clue how he found it, but he did! Thank you for your help, empathy and kindness Jeremy! I left very relieved and very happy to have had my packages found.”
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“I rented a Storage unit over the summer from additional attic storage. I only needed it temporarily and moved out in the middle of the month. Patty was awesome to work with and made sure that I got the difference back for the months rent I had already paid. The unit was brand new and super clean. I would highly recommend renting a storage unit from additional attic storage if you need one!”