Advance Auto Parts at 777 Boston Rd in Springfield is a well-organized and clean store that offers a variety of automotive aftermarket products and services. The staff is friendly, helpful, and knowledgeable, often going above and beyond to assist customers. Many reviews highlight the great customer service, with employees providing free services such as battery testing, wiper and battery installations, engine code scanning, and recycling. Customers appreciate the store’s convenient location and ample parking. The store carries leading brands like FRAM, Carquest, and DieHard batteries. Some customers experienced minor issues, such as a canceled online order and pricing discrepancies, but the staff responded quickly to resolve these problems. Loyalty programs like Speed Perks offer discounts on store items and gas at participating Shell stations, adding value for frequent shoppers. Overall, Advance Auto Parts provides quality products, helpful staff, and free services, making it a reliable choice for automotive needs.
Abraham was totally awesome. One of my windshield wipers became non operational. I stopped in to get new ones. He not only recommended the best ones to get. He also installed them for me. He is a great asset to that store
January 2026
Staff was helpful and knowledgeable. Service was fast
December 2025
My experience was excellent the service counter took care of my needs very quickly I purchase windshield wipers and they put them on my car very fast and efficient thank you very much for the help at this store I will definitely be coming back again!
