Advance Auto Parts at 777 Boston Rd in Springfield is a well-organized and clean store that offers a variety of automotive aftermarket products and services. The staff is friendly, helpful, and knowledgeable, often going above and beyond to assist customers. Many reviews highlight the great customer service, with employees providing free services such as battery testing, wiper and battery installations, engine code scanning, and recycling. Customers appreciate the store’s convenient location and ample parking. The store carries leading brands like FRAM, Carquest, and DieHard batteries. Some customers experienced minor issues, such as a canceled online order and pricing discrepancies, but the staff responded quickly to resolve these problems. Loyalty programs like Speed Perks offer discounts on store items and gas at participating Shell stations, adding value for frequent shoppers. Overall, Advance Auto Parts provides quality products, helpful staff, and free services, making it a reliable choice for automotive needs.
Jeremy was polite, professional and efficient. Thank you very much.
May 2024
Very helpful and friendly, with more than enough knowledge about all sorts of cars. They also don't shy away from general conversation about cars if that's your thing
October 2023
Very good store with a good location. Employees were very nice and helpful. Store was clean and organized . Plenty of parking available.
