Balise Hyundai in Springfield, MA, is a trusted dealership known for its excellent selection of new and used Hyundai vehicles, including popular models like the Sonata, Elantra, Tucson, and Palisade. Customers appreciate the extensive inventory and the dealership's commitment to customer satisfaction. Reviews highlight the phenomenal experiences with the sales team, particularly praising sales representatives like Randy and Celena for their attentive service and willingness to go above and beyond. Finance representatives, such as Marcus and Rebecca, are noted for their patience and knowledge, helping customers feel reassured throughout the financing process. Many first-time buyers express gratitude for the support they received, making the car-buying experience enjoyable and stress-free. The dealership also offers a comprehensive service center for regular maintenance needs, further contributing to the positive reputation of Balise Hyundai. Overall, customers highly recommend Balise Hyundai for both purchasing and servicing their vehicles, emphasizing the friendly and helpful environment provided by the entire staff.
My experience with this dealer was phenomenal, they take their time to hear you out and go above and beyond to make sure you are 100% satisfied with what you expect in your new vehicle. Randy was my sales rep, he made it happened. Finance rep Marcus was very patient and knowledgeable with all my concerns. Highly recommend!
November 2025
Amazing customer service. The salesman Randy and the finance manager Wahab both worked really hard to get me a deal I liked.
October 2025
Chris is the best!!! My family and I have bought two cars from him and he made it so easy! Chris went out of his way to save a car for me that was about to be sold to another dealership. Most honest and trustworthy salesman I’ve met! If you need a car make sure you give Chris a call!
