Budget Car Rental

Car Rental
Hours: Budget Car Rental is run by an owner who manages a big little operation with a small crew, so customers may need to be patient during busy booking times. The business offers great vehicles and fair rates, and many guests note that the cars are new and in great condition. Service is described as excellent, with quick responses and a friendly front desk employee. One customer had a reservation date wrong but the staff provided an SUV within 20 minutes, showing good customer service and care. Another guest praised the representative’s helpfulness and a discount that was better than a phone quote. When a truck was unavailable due to a mechanical issue, the representative called to explain the situation and offered a smaller truck, treating the customer with respect even though the truck was ultimately not delivered. Customers appreciate that the company keeps them informed and does not leave them scrambling at the last minute. Overall, Budget Car Rental receives recommendations for its efficient service, fair prices, and caring staff.

• 0.13 miles

  

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1. Springfield, Massachusetts