Family Dollar receives mixed reviews from customers. Some note the store has gotten cleaner again but still has many opened and out-of-date products. Several reviews describe the store as awesome, clean, organized, immaculate, and with excellent, helpful, nice, and friendly employees who make customer service a priority. However, other customers report the store has gotten worse over the past year, describing it as slumy, dirty, and with refrigerators that smell bad. They note a decline in customer service, with newer employees who do not acknowledge customers. There are also comments about opened and bashed-up packages throughout the store.
