Extra Space Storage, located at 40 Congress St in Springfield, MA, offers a variety of storage solutions to meet different needs. Customers appreciate the large selection of units, including drive-up access, climate-controlled options, and convenient parking spaces. The facility features exceptional security with electronic gate access and an on-site manager, ensuring a safe environment for stored belongings. Reviews highlight the professionalism and friendliness of the staff, who are described as helpful and knowledgeable. Many customers found the staff accommodating, providing assistance with finding the right unit and offering cost-saving options. However, some reviews mention that the space between storage units is narrow and parking can be limited. Additionally, there have been concerns about price increases upon contract renewal, leading some customers to explore cheaper alternatives elsewhere. Despite these issues, the overall experience is positive, with many expressing satisfaction with their storage unit and the ease of use. Extra Space Storage is recognized for its cleanliness and commitment to customer service, making it a reliable choice for those in need of storage solutions.
Super nice service, I’m super happy Ninoska she’s nice
September 2025
Very easy to rent a unit online. Lots of communication with the company. Great friendly service and experience overall. Would rent a unit from here again without hesitation.
September 2025
Make my life so easy and confortable storage my belongings
