O'Reilly Auto Parts' Springfield, Massachusetts store #4872 on State Street is a reliable and helpful auto parts retailer. The store carries a wide selection of parts, tools, and accessories, and offers convenient services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program for one-time projects. The store's knowledgeable Parts Professionals are praised for their ability to provide the right answers and solutions to customers' auto repair questions and needs. One customer had a positive experience when a staff member named Jose quickly identified and fixed the issue with their truck, even staying late to help them get back on the road. However, not all experiences have been as positive. A few reviewers described the store as "wild" with employees having "attitudes" and seeming unwilling to help if it was inconvenient for them. Despite these concerns, the majority of customers still recommend this O'Reilly Auto Parts location, noting it is better than other auto parts stores in the area and has the parts they need. With over 6,000 stores nationwide, O'Reilly Auto Parts aims to be a convenient and reliable destination for all your auto parts and services needs.
Came to buy windshield wipers and was immediately asked by the worker Juan if I wanted it installed and it only took about 2 minutes. Really appreciated the help!! The customer service is amazing!! 🙌🏽
August 2024
Always good service and speed. Good prices, attentive employees
June 2024
Angel and Maritza go above and beyond, best O reillys location. Drove all the way from westfield!
