Your Springfield, Massachusetts O'Reilly Auto Parts store #5607 located at 1365 Liberty Street is known for its exceptional customer service and wide range of automotive parts, tools, and accessories. The store offers various services, including free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and their Loaner Tool program allows customers to borrow special tools for their repairs. Customers praise the store's knowledgeable and helpful Parts Professionals, who are always willing to assist with repairs and provide guidance. One customer, who had an issue with their rear lights, called the store and was helped by an employee named Kyle, who not only replaced the bulb(s) but also refused to accept a tip for his excellent service. This has earned the store a new loyal customer. The Springfield plaza store is also highly recommended, with the manager treating customers like family and providing the right answers. Customers describe the staff as friendly and courteous, and they appreciate that if the store doesn't have a specific item, they can order it and have it delivered within a day or two. Overall, O'Reilly Auto Parts is a trusted and reliable destination for automotive parts and services in the Springfield area.
Very knowledgeable staff, polite management! Great work Kaylani and thank you.
December 2024
Autozone app recommended the wrong part and kept spending money between 2 different autozones but everytime i went to O'Reillys it worked out and they helped when needed definitely recommend them
March 2024
Find what you need in and out. The staff is very helpful and knowledgeable
