Springfield Jewelry & Diamond is a second-generation, family-owned fine jewelry store located in Springfield, Massachusetts, since 1982. The business prides itself on exceptional customer service and satisfaction, which has contributed to its success over the past 39 years. Customers consistently praise the friendly and professional staff, highlighting their expertise in jewelry evaluation and fair pricing when selling items. The store is recognized for its welcoming atmosphere, with a well-organized layout and a loyal team that has been in place for many years. Springfield Jewelry & Diamond offers a variety of services, including custom jewelry work and gold buying. Many clients have had positive experiences with repairs, such as ring resizing and strengthening, performed quickly and effectively. Overall, Springfield Jewelry & Diamond is highly recommended for anyone looking to buy, sell, or repair quality jewelry.
I went for the first time and I brought 3 watches because they needed batteries and a lady helped me very kindly. Excellent service and speed.
February 2023
Friendly and professional staff. Michael helped me with the process of selling jewelry that I no longer used. I feel that it was a very fair price. Highly recommend this business.
September 2022
Very nice, friendly, and professional! I went to get a family ring resized smaller. Not only did they resize it, but they redid my band to make it more sturdy and not break (part of it was thin as ever) as it was worn down for over 50 years. They did the job rather quick! Highly recommend!