U-Haul Moving & Storage of Springfield provides truck rentals and self-storage solutions. Reviews describe the staff as super friendly, helpful, personable, supportive, wonderful, proactive, and very professional. Customers report efficient service, with quick check-outs and short waits, noting the app is useful for faster service. The team shows flexibility in accommodating customer needs. The experience is consistently positive, leading to strong recommendations and repeat business from long-time users.
The worst customer service but general management made up for it
February 2026
The Uhaul in boston rd is very great and everyone is very respectful. As soon as i walked in an employee by the name of Joshua instantly asked me if i needed help and helped me pick out exactly what i needed. Highly recommended location.
February 2026
Joshua demonstrated exceptional understanding of company policy and standard operating procedures to efficiently help in gathering what I need to move. Definitely will return for all of my moving needs!
