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“Such nice staff always in a great mood and easy to work with. Staff even noticed my birthday had passed recently and wished me a happy birthday. So friendly great service!”
“I got an auto loan with IC through a dealership, and en up opening a checking account with them. I had a bump with a promotion offered when I first opened the account they resolved it for me. The employees are always courteous and professional ( shout out to Matt Kilcoyne) in Worcester. Great options for veterans as well.”
“I just opened an account with Central One and I am so grateful for the friendly, understanding, and supportive staff! They are accommodating and extremely helpful.”
“I've been a member at this particular bank--I can honestly say that I've I always been treated with respect and dignity no matter what the balance is in my account. So thank you folks at LCU North Main Street.”
“You will enjoy a great banking experience at Worcester Credit Union. Nancy and all the managers and staff are professional and very helpful. They provide excellent customer service.”
“I have been with this MCU for years, I have had nothing but great experiences with them, if I go in with a problem they fix it immediately, we are only human & everyone makes mistakes, sometimes it’s my mistake, my only problem is because my bank is in Ma. & my car is insured at my other residence NY I can’t get a car loan so I pay top dollar, I just wish they would make exceptions for their loyal customers! Otherwise the best bank ever, so good I won’t open a NY account.”
“I love my bank.. Their very help and extremely nice. But their is one employee Misty McDonald she's very very rude and snotty. She never smiles and is very rude. Considering she's branch supervisor you would think she wouldn't be so rude.”
“the people who work at the LCU on North Main street in Leominster are wonderful---never had a negative interaction with any of them---they consistently go out of their way to help. Happy holidays to you folks!”
“Had to get a new debit card and they still managed to do it with their computer systems down! It took a little longer to activate it but my account was fixed asap. Always nice and friendly staff at this branch!Thank you!”
“Been a member for years and I am so grateful for their amazing customer support. I had a weird technology error where a transfer went through twice, putting my account into negative balance. I was scared after seeing this. But the super kind customer support person Areli (spelling?) helped put my mind at ease, she deserves a shoutout. She was so helpful and even called me back later to check again and confirm that the error was corrected and I didn’t need to worry. Thank you IC! ?”
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“Extremely friendly, local credit union. Great personal attention. Almost missed it driving by, as I'm not from the area (I typically go to their Worcester Branch), so keep your eyes peeled.”