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“Ive bought and traded many , many watches from and with Joshua and his excellent crew and have been to the store in Boston. There is no better place on earth to buy or trade your watch. They are honest, knowledgeable, and will always go above AND BEYOND to make things perfect. Better than any other dealer large or small around.”
“Came in just browsing for wedding bands and Emerald did such a great job helping us find the right ones, we actually ended up buying the same day :) Such a great experience!”
10AM - 4:30PM
429 Washington St, Boston
Watches
“Could not recommend EB Horn Jewelers enough ! I was in urgent need of a ring resize and they were incredibly helpful and kind. High quality and efficient service in a lovely and supportive atmosphere - a huge thank you to everyone there!”
“Visited the store today with a watch that needed inspection and potential repair. Chris first wanted to make sure that it wasn't a battery issue, so he offered a free battery replacement for me. I will definitely go back whether my watch will need to be fixed or just to change the battery again - this time I will be sure to pay him for it! Outstanding, customer friendly service.”
“In a sea of big chain stores, with incredibly high prices and often minimal options for men. My husband and I struggled to find the right place to purchase our wedding rings until we found LLG Jewelers, and then our search was over. Their selection of wedding bands were beautiful, with so many styles,and even more options for customization. The turn-around time for sizing was great as well. The prices are already more reasonable than other places, and the owner adjust his prices even further to make us comfortable with our purchase (on top of the lifetime guarantee). It was truly incredible and we absolutely love our rings. Would absolutely recommend.”
“Came here because I liked the pink face seikos. Nina and Garett were both super informative and friendly telling me all about the different materials and history behind the company and ultimately helped me buy my first watch. Thank you both!”
“I had a wonderful experience with Monique at Kay Jewelers. I went in to try on engagement rings to see what looked good on my finger and she was so knowledgeable and incredibly helpful in guiding me through the process! I do a lot of research before coming in so that I have an idea of what I am looking for but she brought out new styles that I haven’t even thought about, which I absolutely loved.”
10AM - 4PM
6 Trapelo Rd, Belmont
Watches
“I brought in an antique ring in to get it resized. The ring's intricately designed, so I was initially hesitant to do any work on it because I didn't want it to change the look.I was blown away by the quality, care and craftsmanship that went into this job. I felt so comfortable knowing that the ring was in good hands. The resizing was seemless and now I can wear it all the time.I am so happy to have found GVS! I plan on bringing more pieces in soon!Thank you again!!”
“Incredibly caring and honest people. I had wanted to upgrade my diamond ring for my 10 year anniversary. I even said what if I bought a lab diamond instead and Michael said do not do that! Do not get rid of your natural diamond even though I make more margin on lab diamonds because they are so cheap for me to buy in comparison to naturals. Michael told me to keep the diamond because it was blessed at my wedding and sentimental to my husband, and instead he would create the setting of the diamond I wanted which was oval instead of round. Michael was incredible and the ring is stunning!!! He worked so hard in making sure I’d love the ring. This family is incredible.”
10AM - 5PM
60 South Ave, Burlington
Watches
“I recently had the pleasure of purchasing a Rolex watch, and I must say, my experience was elevated by the exceptional service provided by Kirk. From the moment I stepped into the store, Kirk exuded professionalism, warmth, and an unparalleled knowledge of Rolex timepieces.Kirk went above and beyond to ensure that I found the perfect watch to suit my style and needs. His transparency and honesty were truly refreshing; he took the time to explain every detail about the watches I was interested in, never once pressuring me into making a decision. It was evident that he genuinely cared about finding the right fit for me, rather than simply making a sale.What truly sets Kirk apart is his exceptional communication skills. He promptly responded to all of my inquiries, ensuring that I was well-informed throughout the entire purchasing process. His attention to detail and willingness to go the extra mile did not go unnoticed, and it made me feel confident in my decision to purchase a Rolex watch.Aside from being incredibly professional, Kirk is also just a genuinely cool dude. His friendly demeanor and approachable nature made the entire experience enjoyable and stress-free. It's rare to find someone in sales who is not only knowledgeable and reliable but also personable and easy to talk to.In conclusion, Kirk is undoubtedly an asset to the Rolex brand. His dedication to providing top-notch service, paired with his transparency, communication skills, and overall cool vibe, make him the go-to salesman for anyone in the market for a Rolex watch. I cannot recommend him highly enough. Thank you, Kirk, for making my Rolex purchasing experience truly exceptional!”
“I have been here twice and not only is the service impeccable but the prices are also reasonable! Each time I’ve gone in, the owner is so kind and works so quickly! If you ever need jewelry fixed, this is the place to go!”
“Joseph Gann Jewelers is the best. We have worked with Matt Gann since 2010 on 4 rings: An heirloom blue sapphire and a ruby that were each set into pre-existing settings and (a decade later) a tourmaline and white sapphire that were set into custom mounts. Each of these rings is beautiful and the finished product suits each stone perfectly. I cannot say enough wonderful things about working with Matt Gann: He is the epitome of trust and courtesy; we have never felt rushed through the selection process; and when we brought in less conventional gemstones for setting (a huge tourmaline and a white/blue-gray sapphire) there was a great feeling of collaboration and mutual respect. Without needing to say much, Matt understood our vision as well as each gemstone's unique properties. In other words, he allowed/allows everyone to shine! I receive tons of compliments on my tourmaline ring (from 2021) The setting had to be designed and made from scratch to accommodate the stone. The result is stunning. The design is Joseph Gann, and it's perfect! Don’t be afraid to go custom! It’s worth it! When we picked up our most recent collaboration earlier this month (a white sapphire ring in an art-deco style) I was overwhelmed with joy…it was gorgeous and much more opulent than I expected for a simple setting (hard to capture in photos). I wear all four rings from Joseph Gann on regular ‘rotation’ and with each one so different from the other, it’s hard to believe that they come from the same jeweler. However, there is one thing common to them all: Outstanding Quality. We are so pleased to have Joseph Gann as our jeweler and look forward to working with Matt Gann again in the near future.”
10:30AM - 4:30PM
142 Newbury St, Boston
Watches
“10/10 recommend, Jared is amazing! We got our engagement ring here and it's absolutely perfect in every way. Their products are so unique and beautiful, service is always phenomenal. Can't wait to go back and get our wedding bands here!”
10AM - 5PM
39 Newbury St, Boston
Watches
“I worked with Susan, who is definitely the most knowledgeable person I talked with on my watch search. Visited Shreve, Crump & Lo twice and purchased on my second visit.First visit, I shared a little about what I liked and had seen elsewhere. Susan brought out a variety of watches in multiple price ranges. This visit was so important as it helped me decide how much I was willing to spend. Susan also got to learn what I was looking for.In between my two visits, Susan texted me a video of a watch she thought I'd love. I scheduled an appointment to come back and in fact she had it spot on. This watch is/was perfect and I purchased it on my second visit! Still though, on my second visit, Susan was very patient as I tried on multiple watches.This was such a positive experience that I will be a lifelong customer.”
“Would like to thank Michael and staff for always treating me like family. When I'm doing business with Michael and staff I'm amongst friends. I've known Michael and Brandy for years and I've always received gold star customer service. I can't thank you enough for getting me into the new Rolex Explorer . I'm beyond elated with this new watch.”
“My Apple Watch’s screen came off and where the Apple Store said I’d have to buy a new one I got it fixed here for $15 and in 30 minutes! I’ve gotten watch batteries changed here before as well and have had great experiences!”
“What a pleasant and welcoming experience I had at the AP boutique in Boston! Christopher is the best. He took time to provide me information on the lines of watches, features, availability and the process. I even tried a few chronographs and their Code line. Extremely happy with my experience with this boutique and look forward to a purchase soon.”
“extremely good experience, they go the extra mile to make sure every customer feels welcome, informed about the brand, and leaves satisfied. Mathew Moser, the store manager gave me a great experience and I will be back soon. 10/10 recommend”
10AM - 4PM
333 Washington St STE 515, Boston
Watches
“I’ve been buying from Nicole for over 10 years and her knowledge and expertise is evident in every piece of jewelry she creates. She gets the job done! Thank you”
“DeScenza is a fine example of customer service with the family feel experience. With a great variety of ready to wear pieces and gift wear for any occasion! No other place I would trust!”
11AM - 6PM
24 Newbury St, Boston
Watches
“I’ve never bought a watch from this place but as I aspire to, I’ve visited the store a few times and was met with the most passionate and inspiring people. Excellent store!”
9AM - 5PM
20 Park Plaza, Boston
Watches
“Lux Bond & Green has been a part of my family's life since I was a boy growing up outside of Hartford, CT. It was our destination when we wanted a loved one to know just how special they were to us -- - engagement rings, wedding bands, wedding day pearls, diamond earrings for that special anniversary -- I always turned to Lux Bond for their help in finding the right gift. And nothing announced a present more elegantly, than a beautifully bow-wrapped box from Lux Bond & Green.We have always had quality experiences when working with the Lux Bond staff, but our past several experiences with Karen Blum have set a new standard in customer relationships, not just at Lux Bond, but for all fine retailers. Her enthusiastic and tireless support is unmatchable, and she offers her experienced advice in such a warm and graceful manner that one believe's they are working with a dear friend. I thank the owners of Lux Bond for employing a concierge jeweler that truly understands the meaning of "concierge service" and provides it at the highest level. She not only represents Lux Bond brilliantly, but her partnership with her customers is remarkable. Thank you, Karen for another extraordinary experience -- my wife is in love with her ring -- months in creation, you delivered perfection. Thank you again, and cheers to you for all your help.”
“I met with Alan to sell some old unwanted jewelry. He was very professional and knowledgeable. I was pleasantly surprised that he gave me a very good price for my unwanted pieces. There was absolutely no nickel and diming which was great.”
11AM - 6:30PM
365 Washington St, Boston
Watches
“The owner Levon is a sweet and honest man. Really enjoyed shopping at his store. He makes gorgeous gold and silver (with diamond) jewelry, and everything in the store is well-priced. He and his store have my highest recommendation!”
“I would definitely rate my experience at Cambridge Jewelry a five. Jim was extremely helpful and answered all our questions, without hesitation. My fiance and I are extremely pleased with our purchase. We will be back for sure. I tell everyone I know, who is looking for jewelry, to go see Jim.”
11AM - 7PM
8 Wayside Rd, Burlington
Watches
“Excellent service, knowledgeable salespeople. They let me decide what was best for my tastes, and did not push the inventory on me. They have completed a number of jewelry repairs for me, and helped me redesign my engagement ring.”
“I’ve been to this store this morning and Jill the manager was very professional and nice, I had some issues with one bracelet and she was great helping me with the situation and also explaining a lot about the store, in addition I got a super nice ring ! Thanks ??”
“TLDR: Cheryl at DY in Back Bay is amazing and a great example of someone who is willing to go above and beyond to ensure a great shopping experience!I was searching for a unique wedding band after shopping around at local stores. Prior to this experience, I had never shopped at DY but, feeling like I had run out of options, I decided to stop by. Immediately, I was warmly greeted by Cheryl who spent the first minute or so chatting with me about my preferred styles/metal type. She was welcoming and so easy to talk to! She showed me an array of bands. Unfortunately, at the end of the appointment, I didn’t find a ring that I absolutely loved. However, upon browsing the website when I got home, I saw a band that was a non-traditional wedding band— I immediately texted Cheryl asking if the store had it in my size so that I could try it on. I was so surprised when she immediately responded (despite it being after work-hours)! She let me know that while she wouldn’t be in for work the next day, her colleagues could assist me and that she would ask to have the ring set aside. Sure enough, her coworkers Kendall and Lauren were there to assist me the next day. After falling in love with the ring, my fiancé and I paid a visit to the store together to buy the ring. We couldn’t be happier with Cheryl, the staff at DY, and Lauren (the store manager). We are grateful for their help and will be returning customers in the future!!!”
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“It has been a pleasure working with The Watchmaker. They have been very professional, responsive, and patient. I’m looking forward to working with them in the future.”