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“Zohrab designed and created such a beautiful custom ring for me. I had been thinking of a similar ring for years and was quoted much higher prices at other places, but Zohrab offered a great price. He was extremely kind and trustworthy. I notice that he has 100% 5 star reviews on Google, and I understand why. Thank you, Zohrab!”
“European Watch has exceptional inventory and purchase fulfillment. We're in CA, so we buy remotely. Highly recommend. A great team on EWC's end. I’ve had a hiccup in a delivery and they fixed it flawlessly. You’ll be thrilled to be doing business with them over and over.”
“Had a great experience at Homsy Jewelers! Everyone was so nice and helpful, and they did a great job repairing my jewelry. Highly recommend them for any jewelry needs!”
“Incredible expertise, helped talk me through a repair that was more complex than I anticipated and quoted me a fair price. Also sell a nice selection of quality but affordable watches. I’ll be back!”
10AM - 4:30PM
429 Washington St, Boston
Watches
“Just needed a new appraisal for a 30 year old piece of jewelry purchased at E.B. Horn, called in the morning had it in my email that afternoon. Always a great company to do business with!”
10:30AM - 4PM
403 W First St, South Boston
Watches
“I went for a watch battery replacement. The owner performed the battery change in like 1 minute, and only charged $14.00! He was super nice, the store was easy to find! I recommend 100%!!!”
“I was walking through the mall looking for a place to clean my chain. Isabella was very kind, courteous, and helpful. She took precaution- not wanting to damage my necklace. She was able to clean it and it came out sparkling!”
“I just bought a beautiful, Ball watch from this SUPERB merchant. When I called to inquire about availability and technical matters, Josh impressed me with his in-depth knowledge and appreciation of watches. Since I am not local to Boston, he sent me watch pictures and then made my remote purchase quick and simple. I got my watch the NEXT DAY and I LOVE IT!!! If you are looking for a satisfying, professional and seamless way to buy a watch, call Josh at Gann Jewelers.”
11AM - 7PM
Encore Boston Harbor, 1 Broadway, Everett
Watches
“I recently had the pleasure of working with Po-Chen to purchase a watch for my wedding day, and couldn’t be more impressed by the whole experience. Po-Chen was extremely kind, communicative, and helpful throughout the entire process, even going as far as helping order a specific watch that was not in store for me to try on. This was my first luxury watch, and he helped answer any question that I had throughout the process and was extremely patient. Couldn’t recommend working with Po-Chen and Watches of Switzerland enough!”
“Eddy and Brian walked me through purchasing my first watch. They were patient, easy to talk to and answered all my questions. They listened to my needs and wants and brought me options to consider. I ended up with the last option they showed and that was due to all the hard work and listening Eddy had done during our 90 min interaction. Top class customer service. Highly recommend Eddy.”
11AM - 6PM
60A South Ave, Burlington
Watches
“Thursday was my first time visiting Long's in Burlington and I wanted to express my gratitude for the exceptional customer service I received from Ryan. A work colleague recommended Long's as I expressed I would like to celebrate my recent promotion with something very special I have always wanted. I have had my heart set on the Datejust 41mm fluted blue on oyster for quite some time. Ryan was extremely knowledgeable and personable, taking the time to answer all of my questions and give me some valuable information on the watch I wanted to purchase and the Rolex brand. He also showed me some of the other beautiful watches on display. Although the watch I wanted to purchase was not available that day, I am looking forward to the day it arrives! Thank you, Ryan!
-Matthew Taber”
11AM - 5:45PM
8 Newbury St, Boston
Watches
“Pierre and the team at the Boston Boutique are outstanding. The store itself is one of the most beautiful displays of the brand I’ve ever seen— Pierre was knowledgeable, welcoming, and made the process truly memorable - A first-class experience all around.”
“Great experience! Swapped my watch battery for a very good price, adjusted the bracelet and told me if I needed it adjusted again he’d do it at no extra charge. Very nice people!”
“My experience at the boutique has been absolutely superb. When I first walked in with my wife, I was greeted by Will George, and I have to say it was one of the best experiences I’ve ever had at a watch boutique. Will took the time to truly listen to my interests and thoughtfully explained the brand and the entire process. His patience and professionalism really stood out. BE PATIENT !!!
I stayed in touch with him, and before long, I was able to purchase my first AP. The whole journey felt special from start to finish. Thank you for the wonderful experience — Will and Chris are awesome !!!”
“Max was wonderful. I brought in a watch i’d purchased elsewhere, and he resized the bracelet on the spot, for no charge.
I’ve browsed at this boutique a couple of times before, and every interaction has been excellent. Recommend.”
“When you walk into Descenza Diamonds - Boston you are greeted by the warm and caring staff who go out of their way to make you feel welcome and valued. They have a vast selection of jewelry and watches. If you need repairs or desire a custom item, this is the place to go! On top of it all, the store is beautiful and located in a gorgeous historic building. Please do yourself a favor and visit Paul and his team!”
10AM - 4:30PM
142 Newbury St, Boston
Watches
“Excellent service and quality work! My jewelry repair was completed beautifully, the price was very reasonable, and they even polished the piece without me requesting it. Turnaround time was about a week and a half. Highly recommend!”
“If you are shopping for jewlery you need to see Koko he is the BEST and will help you find EXACTLY what you're looking for. I went to so many different stores and ended up buiying my engagement and wedding ring from him and it was the most pleasant experience ever!!!!”
“Damon was fantastic. A knowledgeable lover of watches who let us try some real gems. The world timer is superb! He also invited my wife and I to an invite in Newport RI which was phenomenal!”
10AM - 5PM
333 Washington St STE 515, Boston
Watches
“I had such an amazing experience working with Nicole on upgrading my engagement ring! From the very beginning, she was incredibly professional, welcoming, knowledgeable, and always responsive to any questions I had.
I came in with a vision for my ring, and she completely exceeded my expectations. She took the time to listen, offered honest guidance, and never made me feel pressured or pushed into anything, which I truly appreciated. Her attention to detail and genuine care made the entire experience enjoyable and stress-free.
I am absolutely in love with my upgraded ring and couldn’t be happier with the outcome. I’m so grateful I had the opportunity to work with Nicole and will definitely be doing business with her again in the future. Highly recommend!”
“Been chasing a specific Breitling rubber strap for ages and had no luck across a few countries. Brandi and Michael were absolute legends. They kept in touch, tracked one down, and organised it for me without any fuss.
Customer service like that is hard to find these days and they genuinely seemed keen to help and made the whole process easy.
Picked up the strap today and it looks fantastic on the watch. Huge thanks to both of you for going the extra mile. Much appreciated!”
11AM - 6PM
24 Newbury St, Boston
Watches
“I own several timepieces already—pieces from Patek, Audemars, and the usual suspects—but a Richard Mille is different. It does not whisper refinement; it shouts dominance.
I recently acquired an RM 11-03. The staff at the boutique were refreshingly discreet—no tedious small talk, no forced enthusiasm, just quiet recognition that I was there to add another crown jewel to an already formidable collection.”
10AM - 5PM
39 Newbury St, Boston
Watches
“I had a fantastic experience at Bucherer Copley. Darin helped me secure my beautiful new Rolex and treated us like family from start to finish. Her customer service was flawless.”
“We had a great experience at the Boston Panerai boutique.Mei Bocher treated us very kindly and was more than accommodating. I love the watch and can't wait for another.”
“Excellent service - I got a Seiko automatic from 1978 repaired, and it was cleaned and set right - and watch works great. Also had regular and citizen eco-drive batteries replaced here, and the job was done at a very reasonable price, with a fast turn-around.”
“I bought a chain at Boston Precious Jewelry today for a very reasonable price, much better than any deal you could get in the Boston Jewelers Building. Bill is friendly and efficient. The store is jam packed, but he knows his inventory well.”
10AM - 6PM
14 Newbury St, Boston
Watches
“I had an excellent experience! Wen was incredibly attentive, helpful, and knowledgeable. He took the time to explain the different watches, answered all of our questions, and made the entire experience enjoyable without ever making us feel pressured.
The entire staff was amazing, friendly, welcoming, and eager to help. Their customer service was outstanding”
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“I recently had my Oris Worldtimer 695 repaired at The Watchmaker in Stoneham. Start to finish, this was an experience that exceeded expectations; from the extremely informative website and easy shipping process, to the helpful & friendly team, to the repair and resolution of a post repair issue, The Watchmaker sets the standard for service that most businesses can only aspire to. Dave and the rest of the team take great care to ensure a superior repair and experience, and I highly recommend them without hesitation for the care & maintenance of your precious timepieces. Keep being great Watchmaker!!”