“Great place, very friendly staff. Everyone...while you may not be able to look through their racks, you can place an order and have it ready for you to pick up in a day or 2 depending on what you order. You CAN go inside the office and the friendly staff will assist you in whatever you may need. It is the same great stock as always!”
“The customer service is spot on! Greeted at the door with a cheerful hello, we headed to the garden center area. We must have looked perplexed, because we were immediately asked if we needed assistance from the general manager. My husband and I went in looking for an edge trimmer to deal with grass near gardens, but the trimmer we sought is no longer made. The GM walked us through our options and even opened a boxed battery-operated trimmer to show us the weight and ease of use. We were happy with the instructions he gave, and bought the trimmer. I have to say, it was our happiest landscaping purchase because to-date - the trimmer is safe, works great, and we got personalized instructions for it's use and maintenance. Well done!”
“I have frequented this harbor freight location for years now. Staff is usually very friendly and helpful but now with the addition of Ronald to the staff its that much better! He welcomes you when you walk in even if busy checking out another customer or doing something else. Makes the checkout process enjoyable with his upbeat attitude and conversation. Great hire HF!Update--Still a good store. Always clean and items stocked.”
“Purchased a Scag Patriot from them in August, had an excellent experience. The owner Don worked with me and even found a manufacture rebate for me. He also called me a couple weeks after the purchase just to check in and see how I was liking the mower. Great guy and business.”
“Harbor Freight is great good deals on all the items. Great value quality products very helpful employees. Jason,Faith supervisor were fantastic. Highly recommended keep up the great work.”
“I went into Richmond Hardware today to find some mechanical bolts and nuts to replace the broken ones on my collapsible camping chair. I was met by the manager/owner(?) who paged an employee to assist me in selecting the proper length and width of the bolts and nuts. Matt examined the broken piece and selected a proper replacement bolt for each of the broken pieces. I thought that I would be spending my afternoon with pliers and a wrench. But to my surprise, Matt attached the bolts and tightened the nuts. I definitely recommend Richmond Hardware for their courteous employees and expert service. Thank you.”
“I am a woman and i can say i receive exceptional service everytime i shop there. It far exceeds the costumer service i receive at a chain store like Lowes or Home Depot”
“Always find exactly what I am looking for at an excellent price. I'm a paid yearly inside track club member and the savings I get using this club easily pays my annual membership fee at least 2-3 times. If you're not a member of Inside Track Club then you're not on the right track. ?”
“This place is woodworking heaven. They have Festool, sawstop, all kinds of fantastic woodworking stuff. Staff is very helpful, knowledgeable, and friendly! The lumber prices where very good with a decent selection. A must go for a wood working enthusiast!”
“By far the best service I have ever received at any hardware store! I go in quite often and consistently receive help from knowledgeable, informative, and patient staff. HIGHLY RECOMMEND.”
“JMB Attic Insulation & Roofing Services Hyde Park, MA installed a new roof for me last month. They were the best of numerous quotes I received. They were also able to get the job done quickly which I really appreciated. The job was completed to my complete satisfaction. They have amazing attention to detail and their crew had a great work ethic. I found everyone from this company to be very honest and trustworthy. If you’re planning to get any work done on your roof this is the first company that I would recommend.”
“Don’t know how I’ve been sleeping on Tractor Supply! So much better than Home Depot! Will gladly drive the 20 extra minutes to shop here if they have the product I need. Customer service always fantastic here! TY!”
“I came into the store and I did not know what color paint I wanted or how to use any tools and the attendees were very helpful and assisting me with everything that I needed. I will definitely come back!”
“Updated review: Rocky’s has been my go-to hardware store for years — they've got a surprisingly good selection, competitive prices, and helpful staff members.I recently had a frustrating experience returning some unopened Christmas lights (the online Rocky's policy didn't seem to match what was enforced in the store).Rocky's eventually reached out and fixed the issue for me, which I appreciated. It was a bit aggravating, but these things can happen anywhere and if I had such a problem at one of the big hardware stores, it probably wouldn't have been met with as much concern and attention. Rocky's will continue to be my go-to!”
“The big box stores will never compete on service. Braintree Lumber's staff is professional and incredibly knowledgeable. We here in Braintree are lucky to have a business like this in our community- I want to thank them for their Special Delivery to me of today. Remember keep it local whenever u can.”
“Monroe EFI has been our go-to fastener vendor for 3-years. I source from all over the country and time after time EFI stands out among the competition.Harley Kata, General ManagerThe Coating House”
“Always the best service and selection. They always have everything and the guys working there always answer my questions. I'd go here way before I'd go to any of those big box stores.”
“Went here with my coworker last week to return some patio tables we bought online. There were some issues finding our order, but this team were so attentive and helpful.”
“This shop has everything for remodeling kitchens, bathrooms and floors. They have very nice showroom setups for kitchen cabinets with matching back splashes. The tiles are quality and trendy. Their prices are however slightly above moderate but there's ample parking available.”
“Excellent services. And if I need a specific piece of equipment and it's not in stock, they will locate whatever I need fast. All employees at Winnsupply have an excellent work ethic and are knowledgeable and entertaining. They are very knowledgeable and pleasant to speak with.”
“You can bet money that whatever you need that Ace sells, there is a knowledgeable staff who can help you to find it and inform you about it. I've learned so much from them and it has made my shopping experience wonderful.”
“Went to Koopman’s in Sharon today for the first time. Had a wonderful experience with the two people in the paint dept . Rickey and Liz went above and beyond to help me pick the type of stain was best and even helped with the color scheme. I most definitely will be back.”
“I just wanted to take a moment to express my heartfelt appreciation for the exceptional service I've received from Lauren (Service desk)at the Crescent Street Brockton Home Depot. Over the past couple of months, I've been working on a major house renovation, and Lauren has been an absolute rockstar!
Her knowledge, expertise, and willingness to go above and beyond have made all the difference in my project's success. From helping me select the perfect materials to offering valuable advice and guidance, Lauren has been an invaluable resource.
What truly sets Lauren apart, however, is her outstanding customer service skills. She is always friendly, courteous, and patient, making me feel like a valued customer every time I visit the store.
I've already recommended Lauren to friends and family, and I'll continue to do so. If you're looking for top-notch service and expert advice, look no further than Lauren at the crescent street Brockton Home Depot!
Thank you again, Lauren , for an amazing experience!" From The Duncan’s”
“My experience with Kenny at the paint department was amazing. Not only was he informative, he was efficient making his customer service pleasant while waiting and I was very appreciative of him going out of his way to make sure I was fully assured and satisfied with my decision. Thank you Kenny!”
“I am not a people person at all. However, an employee named Pam (working in garden) was so helpful when explaining about mouse traps. She talked to me about the traps that save the mice instead of killing them! I would have never known if it weren’t for her suggestion. I had no idea there were things to deter them instead of killing them. She was so personable and I appreciated our conversation. Will definitely be back.”
“Love Lowe's we purchased a medium size freezer at to much to our surprise it was on sale and we didn't even know until they rang it up Wow!! They have the best in home improvement products and the best tools ? ? ?☝️?❤️”
“On 7/14 AM, the garden associate inside was helpful and interested in customer service and I resumed with products in hand. The cashier attending the outdoor register was not customer friendly. She looked discruntled and was out of place. I still acknowledged with a thank you, but silence was her reaction. Not everyone fits the job description. Therefore, four stars review.”
“HDX 30 Gallon Bin w/Yellow Lid - Best $12 Spent!!!
So if you are looking for something to put six chicks in for six weeks before transitioning them to outside, this bin is the perfect size!!! Drill holes in the lid for air flow, layer the bottom with cedar chips, fits a safe thermal plate heater/brooder, water and food supplier.”
“THEY REFILL PROPANE TANKS!!!
Go into the store and tell them that you want propane.
Pet the cat.
Go outside, where they will inspect the certification date of the tank.
Go inside and pay a reasonable charge for the refill.
Pet the cat.
Go home happy!”