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“Today we visited Mattress Firm, Acton Ma. Edwin was informative, helpful and professional throughout the process without any pressure. I am not the easiest customer as I even called him after we placed the order to make adjustments however he made me feel like it was his pleasure to ensure I was completely satisfied. Prices and services matched online costs and delivery time was scheduled sooner than expected. Thanks for all your help Edwin! We are excited for our new tempurpedic mattress, base, pillows, and protectors! ?”
“I went into Mattress Firm looking for a new mattress to replace an old one. Stephen greeted us and was very welcoming. He was incredibly accommodating and let us try a few mattresses and gave his recommendations before we settled on the one we purchased. He made the purchase and set up to get the mattress to be delivered easy and I didn’t feel like I was being pressured. I would recommend any one looking for a mattress here and to look for Stephen.”
“Ok..ok....NOT the selection or service I expected!!!! Soooo MUCH MORE and better than I expected for a warehouse! Jon the owner is super friendly and knowledgeable about mattresses! The mattress choices are on display. Fast turnaround and delivery is available! Highly recommend! Super happy with my purchase! Mattresses for ANY budget!Thanks Jon! ??”
9AM - 4:30PM
10 Craig Rd, Acton
Mattress Stores
“we are really enjoying the comfort of our new king size spindle mattress. however, when we decided to buy a 100% natural latex with only cotton and wool added, we did this to help the environment. we feel a lot of this was undone by the EXORBITANT use of PLASTIC wrap inside the boxes. there was so much it had to go to the dump along with the old mattress, not my way of saving the planet. we hope you are looking for ways to greatly reduce or replace the plastic used in your packaging. it really negates all the good you're trying to do. very disappointed in this aspect.”
“Justin and Sam should win employee of the decade. They both helped us picked out the perfect most versatiletempurpedic sleep mattress for me and my wife. We tested every feature and did not feel rushed. They are doing their job and doing WELL.”
10AM - 6PM
444 Washington St, Wellesley
Mattress Stores
“Courtney and Jennifer were terrific with my daughter. I used this store for my son and have sent many people to them and everyone has been happy with their tremendous knowledge and service.My daughter was not feeling well and Jennifer set up 2 beds so she could try them out. She made it so easy for my daughter to decide what she wanted. I so appreciate their caring and competent qualities!!”
“(Translated by Google) I was very surprised with the service these girls from Urbanos Furniture store Thay & Cristiane and Aline were friendly, kind and sincere in making the best choice for you, thanks again!(Original)Eu fiquei muito supresso com atendimento dessas meninas da loja Urbanos Furniture Thay & Cristiane e Aline simpáticas, gentis e sinceras na hora de realizar a melhor escolha para você, mais uma vez obrigado!”
9:30AM - 5PM
276 Great Rd, Acton
Mattress Stores
“I had such a wonderful experience with this company! Their customer service was amazing. I needed a box spring and pretty quickly. I called on Friday and they delivered the next day. He said the delivery window was 2-4 and they arrived at 2:15. The two delivery men were so pleasant and offered to help me move the mattress and everything. It was such a pleasant and easy transaction, i can't recommend them enough!”
“There was a good merchandise selection .The sales staff was friendly and professional. They answered our questions and gave us the opportunity to choose freely without pressure.The delivery was efficiently set for the following day..Overall it was a very pleasant experience.”
“I had the best experience at Circle Furniture in Acton. Helen Williamson was so incredibly helpful with assisting me in my design choices. She was knowledgeable and had a keen eye. If the delivery process goes as smoothly as the design, then I will be overjoyed! Thank you Helen and Circle Furniture for making this such a pleasurable experience!”
10AM - 7PM
45-61 Worcester St Ste 45, Natick
Mattress Stores
“I went to the Natick location. Service was great. Very knowledgeable and we didn't feel pressured by the salesman. We had very specific setup we wanted for our sectional and we were able to get it. Will definitely go back for future furniture needs.”
“Shopping for some dressers led to a whole new, beautiful, Stickley master bedroom!A pleasure to work with Robin - efficient, experienced and good attention to detail.Her knowledge of the furniture lines & what they offer was a real time saver for us!”
“I called in for advice for a twin mattress for a relative entering assisted living. Andrew was very helpful, asking insightful questions to help me select the correct mattress. The delivery was on time and the service was wonderful. The mattress quality is excellent and my relative is very happy.”
“Recently a bed from this location, it was a great experience from start to finish and I've yet to have a sleep I didn't enjoy! Would absolutely recommend anyone in the area to pop in and check it out.”
“My partner and I have had an amazing experience with this location. We tried two different mattresses utilizing their try it out policy and fell in love with our second one (Wave Hybrid). Aside from loving our mattress the customer service was TOP NOTCH. Huge thank you to Emily and Ben for your attention to detail and looking out for us as customers. We will definitely recommend you guys and continue to use your products.”
11:00 AM - 8:00 PM
1 Worcester Rd, Framingham
Mattress Stores
“Went to look at dining rom set we saw on line. Met with Julie who was very attentive and knowledgeable. Ended up purchasing a dining room set. Living y set and bedroom set. Highly recommend. Furniture was top notch. No cheap fake wood.”
“John Burke was very knowledgeable about the product we were interested in. He was very relaxed and knew when to step aside and allow my wife and I to come to an informed decision on our own, rather than “push the sale” on us. He listened to our needs and made sure we knew that he was there to help us organize the delivery around our home renovation project, which was a vital component to the purchase. We are very happy with our shopping/buying experience. We hope the delivery goes as smoothly as the sale!”
“I have worked with Boston Interiors consistently now for over 5 or 6 years. I am a design professional and work with many different furniture companies. I must say, nothing compares to the staff here. They are fantastic all the way from the sales team, to the manager, service department and delivery team. I have been consistently been placing orders because everything goes smoothly when we work together and will continue to do so. I had a large install last week and and a small hiccup on my end and was running late to the delivery. The wonderful drivers waited for me and even helped me clear a snowy path to get into the house which I know is not their responsibility. They went above and beyond for me. The furniture arrived all in good condition and was assembled and placed in the exact location I wanted. I couldn't have been more grateful. On top of that experience, I have been placing orders with the Natick store. Beth Mayes typically helps me and she is amazing! Actually the whole team has been super friendly and very helpful! Niki, the manager has been fantastic as well, always happy to answer any product questions I have, show me new collections and speak to me on all the nitty gritty details. I think one of the most important thing to mention is that whenever I need something, a price, a certain dimension ect they get back to me ASAP. In todays industry this is certainly rare, it sometimes takes 2 weeks for me to receive a quote back from a vendor. Working with this company not only makes my life so much easier but the products they offer are great. I never put anything in a clients home that I wouldn't put in my own house. I stand by everything item they sell, the upholstery is superior and at a much better price than I see other places for similar quality. They have a great selection of rugs too which can be a tough one for me to find exactly what I am looking for. But they always seem to have it! I will certainly continue to work with this company over and over and they consistently delivery a great experience. I will also continue to recommend them to other trade professionals, clients and friends and family as I know they will be taken care of the second they walk in the door.”
11AM - 8PM
1 Worcester Rd, Framingham
Mattress Stores
“Went in to get a new rug. The experience was a very very happy one. John is stellar. He listened to all the criteria I needed in this rug and absolutely 100 percent fulfilled my expectations. What a wonderful nice professional and extremely knowledgeable person. Highly suited for his job. From start to finish. A 10. Thank you John! I love my rug and it is a perfect fit in my home. Highly recommend for an enjoyably amazing day!!! Thank you for being great at what you do! ❤️”
10AM - 8PM
1450 Worcester St, Natick
Mattress Stores
“Had a lovely time shopping at the store. Donna, one of the sales representatives was very attentive and sweet. Had a little trouble with the system but Matt, the manager, managed to fix it and we left with an amazingly generous deal. Many thanks to the wonderful staff!”
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“Outstanding customer service and great non-toxic products. Love the naturopathic mattress I bought from them as well as pillows and other products. They go above and beyond to make sure even the most particular customers are happy.”