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“I recently purchased a new refrigerator at Percy's, working with Rick Medeiros. Rick was great in every aspect of the process. The delivery process was also outstanding, with the guys installing the new fridge and removing the old one. For my next major appliance purchase, I plan to repeat this process as it was fantastic overall.”
11:30AM - 7:30PM
1000 Boston Turnpike, Shrewsbury
Appliances
“Robbie and Amanda were excellent! Amanda even did a price match! They were super friendly and helpful spending time with us to help with our purchase! Highly recommend!”
“Jack and his son where awesome. They sold me a refurbished washer and dryer. They delivered and hooked everything up and even took the old washer and dryer. Smooth transaction. I will go back for future needs.”
“They are absolutely amazing and fast with there work feast and fettle uses them for there trucks and I could not be happier with the service they give us thank you guys so much for everything you do”
“It's a chain hardware store. They have almost everything. Most of the customer service is pretty good, but there is always that one employee that is having a bad day.”
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“Pete (the owner) is absolutely wonderful. He took his time to explain every appliance model. We bought a washer , dryer , gas range and dehumidifier and he gave us a great deal. He also gave us 500 in store credit for electric range (came with our home). I love the small business mentality! Wonderful experience!!”
“Great selection of furniture but Theresa was amazing. She really took the time to explain everything to me and answered any questions I had with an honest answer and a smile. I called with a question about my order after delivery and she knew who I was and was ready to help and had a plan of action. I appreciate employees like her! Thanks again!”
6AM - 8PM
530 Turnpike Rd, Shrewsbury
Appliances
“This place is great! Henry was super helpful, patient & knowledgeable when we ordered shades for our house & office! Great guy! Then Krista was super nice & lead us to Roy who helped us check out. Very funny & super nice too. A+++ service - thank you! :)”
“My girlfriend and I have been coming to them for many years. And will continue to go to them for many, many, more. We have bought so many items from them from TV's, furniture, stands, games systems, and other electronics. We have never had a problem with them on anything since we've been with them my only issue is that I wish they would know me by my name but Everytime we go there she is always putting the items in her name and I do the paying right now I have been paying for a PS4 and I'm almost done with the payments.”
“Very satisfied with its garden department! I could find what I needed very easily, and the shelves were organized. Also, their customer service helped me find what I was looking for.
Highly recommend it.”
“Very grateful for this being my go to store.
The staff are helpful and know their stuff. The store is clean with no obstruction but some aisles are narrow.
Cost and quality is great. The timing to get in and out of the store with everything I need is excellent.”
“Would definitely recommend this store. If you need anything in Lawn and Garden-ask for Andrew! He was very friendly and knows how to deliver excellent customer service.”
6AM - 10PM
779 Washington St, Auburn
Appliances
“At first I was told by another associate in rentals the gas chain saw was available. We arrived and it was not available. We then communicated with Jeff instead and he found a solution for us. He spent a long time explaining how to use a battery pack chainsaw. We had a problem, brought it back he adjusted it for us right away. He is very knowledgeable and I couldn't ask for better customer service to fix the situation.”
6:00 AM - 10:00 PM
533 Lincoln St, Worcester
Appliances
“This rating is for the staff that work at Lowes in Worcester, MA. The Lowes company need improvement when it comes to how they want managers to handle their third party deliveries. That said, the staff that works at the Worcester store are terrific. After we had been bumped from the appointed delivery day, Jeremiah not only came through with a solid delivery time (that required talking directly to the person making the delivery) but also substituted a better quality product for us when he noticed that one item was no longer in stock. Jeremiah also called me three hours after the delivery was supposed to be made just to make sure the job was completed and done well. Bravo, Jeremiah. Berenice, a clerk at the Pro Shop entrance, was extremely helpful directing me to were to go and who to speak with. She also noticed I was quite stressed, turned to me and asked, "Do you need a hug?" Her hug made me smile and helped turn my day around. Thank you Berenice!”
“I was there today and a guy name Carlos in the front took care me and I have to said, he was more than nice helping me and answering some questions. Thanks Carlos”
“This is a great Lowe's! I've had some bad experiences with others. I can always find someone to help me, people are friendly, approachable, and knowledgeable.”
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“Mannys is AWESOME! We worked with Tom and he was super helpful and knowledgeable and most importantly honest. Made sure we got the best deal with what we were looking for, thank you guys!”