Petco is a well-regarded pet store known for its friendly and knowledgeable staff, wide selection of pet products, and quality services. Customers appreciate the easy-to-navigate store layout, fair prices, and fast checkout process, which helps make shopping convenient. Staff members are enthusiastic, helpful, and capable of providing expert advice on pet care, including recommendations for food, collars, and grooming. Several reviews highlight the excellent customer service, with employees going above and beyond to assist, whether showing new pet owners how to care for fish or helping select the right products for a variety of pets. The store offers a range of services such as full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and dog training classes, all aimed at providing the best care for pets. Customers also enjoy the additional savings available through online shopping with in-store pickup or repeat delivery. Overall, Petco in Swampscott is praised for its welcoming atmosphere, helpful staff, and comprehensive pet care options, making it a trusted destination for pet owners to find supplies and services for their pets.
The best customer service!!!!Jeff and Ashley are great.... always so helpful .. knowledgeable and nice!!! Its the best place!!!!
April 2026
Wonderful experience at this PetCo Location. Both the manager on duty and cashier were very helpful while we navigated through a coupon I brought in. Thanks again to you both! Wonderful evening team! 4/2/2026 Swampscott MA
March 2026
Always a great visit for pet supplies or grooming.