CVS, a popular pharmacy and retail chain, has received mixed reviews from customers. While some praise the convenience of the self-checkout and the ability to save money through the CVS app, others have encountered issues with the store's infrastructure and staffing. Customers appreciate the friendly and helpful staff, particularly the "older lady" who goes above and beyond to provide excellent customer service. However, the store has faced challenges, such as only one of the two self-checkout stations being operational and the inability to pay with cash or scan coupons at these stations. This has led to long wait times, with one customer reporting a 25-minute wait in line. Despite these challenges, the overall sentiment towards CVS is positive, with customers acknowledging the convenience of the store and the potential for significant savings through the use of the CVS app. The store's commitment to customer service, exemplified by the exceptional employee, is also a highlight for many customers.
I just wanted to talk to a person, I'm not good with the machine. Tried like 5 times and still couldn't talk to anyone.
January 2024
I have issues with this location every time. I get the same med every month and they’re always out of it and offer to order it to be picked up the next day. I have epilepsy, I can’t just go without meds for a full day. Shouldn’t they keep their regulars meds in stock? Is this an all CVS thing or only this location?
November 2023
Worst CVS ever, waited at drive thru for 25 minutes with 1 car at the window!!!!!! What is wrong with this place? They always take soooo long!!!!!!!
