CVS, a popular pharmacy and retail chain, has received mixed reviews from customers. While some praise the convenience of the self-checkout and the ability to save money through the CVS app, others have encountered issues with the store's infrastructure and staffing. Customers appreciate the friendly and helpful staff, particularly the "older lady" who goes above and beyond to provide excellent customer service. However, the store has faced challenges, such as only one of the two self-checkout stations being operational and the inability to pay with cash or scan coupons at these stations. This has led to long wait times, with one customer reporting a 25-minute wait in line. Despite these challenges, the overall sentiment towards CVS is positive, with customers acknowledging the convenience of the store and the potential for significant savings through the use of the CVS app. The store's commitment to customer service, exemplified by the exceptional employee, is also a highlight for many customers.
Never met such a rude pharmacy manager in my life. Will be reported to corporate.
December 2025
It’s Christmas and this sweet man with the glasses is all by himself. He’s so kind and patient and he’s doing everything by himself. He deserves a raise and a promotion
December 2025
Your new phone message in order to fill a prescription is ridiculous I tried several times and then I had to call the pharmacy and talk to a pharmacist and now you can't get it online either why do you make these changes
