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1:30 - 5PM 9AM - 12:30PM
880 Boston Rd Ste I, Pinehurst
Post Offices
“Today I had a surprisingly great experience at this post office. There was an older gentleman working there who was incredibly kind, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free.
Honestly, I didn’t expect this level of service , especially from a USPS. This has been the best experience I’ve had at any branch so far.”
“Amanda was super helpful, explaining the difference between priority and ground shipping. She also shared tips on getting free priority shipping supplies in-store and online. Great customer service and a delightful experience!”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
8:30AM - 12PM 1 - 5PM
19 Cross Rd, Haverhill
Post Offices
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
9AM - 4:30PM
95 Boston Rd Ste 5, North Billerica
Post Offices
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
8AM - 1:30PM 2:30 - 4PM
20 Main St, Andover
Post Offices
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
8AM - 12:30PM 2 - 5PM
187 Andover St STE 1, Andover
Post Offices
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
9AM - 12PM 1 - 4:30PM
20 Market St, Lowell
Post Offices
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“Fantastic service for passport application.
We schedule our appt online which is pretty easy to do. The gentleman who helps us is very friendly and helpful.”
8:30AM - 2PM 3:30 - 5PM
360 N Main St, Andover
Post Offices
“Tom is the best! Went there yesterday. He even saved us money on the envelope by suggesting to use our own. Now this is customer services! Greeted us with a smile and welcoming attitude. Wish I can give 10 stars. Drove to this one instead based on other negative reviews for the one on North Andover.”
8:30AM - 5:30PM
45 Alpine Ln, Chelmsford
Post Offices
“Staff at this post office is always very helpful. Sometimes my shipping is not prepared as it should be so I appreciate their patience and support. I always leave with a smile.”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
7:30AM - 5:30PM
155 Father Morissette Blvd, Lowell
Post Offices
“It was the usual very busy Saturday afternoon at the post office and I was dreading the wait after seeing the long line. But the woman at the front kept the line moving, even while some customers can be difficult or came very unprepared, she still did it all with a smile. Also super thankful for Ryan being able to retrieve forever stamps that I was hoping to have for wedding invitations. I was worried theyd be sold out of the ones I was looking for, but he made sure to check in the back for us. I didn’t want to bother since it was a busy Saturday, but he was so quick, and we were all in and out in a timely manner! Kudos to them for handling the madness with grace.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
“My wife loves to loudly yell over my shoulder “do NOT throw that out! I’ll sell it. Someone could use that, it’s in great condition…practically brand new!” Which of course leads me to (almost) ask why she bought the item in the first place if we never ended up using it and now I’m here unearthing it in the attic like fossil in western Utah. THAT being left unsaid of course she sells probably 1.3 things she claims she’s going to sell. The rest end up BACK in the attic where this whole story began.
ONE of the things she sold she forgot to mail out the night before going away for a few days. The buyer was expecting it at a specified time and it needed to be mailed “tomorrow PLEASE!” I am a 50 year old man and somehow I’ve managed to dodge the Post Office for pretty much all 50 of my years. I just have a great wife that handles things like that and it’s not a place I ever need to go. So going in I had the address of where the item was going and the item itself.
I would not have known where to even begin if not for the welcoming and sincere “how can I help you today?” I was greeted with by Allison behind the counter. She walked me thru every step, explaining everything along the way in a manner that I could probably walk in next time and mail something myself! She was great. When I tell you she not only banged out every step of the process she did it happily. Just exactly what service should always be when someone is “working” somewhere. Thank you Allison. I hope you see this and you have a better day because of it. I was the clueless guy mailing the football jersey late on a Friday. ?”
“Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!”
“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“Oh. My. God. Bob is a life saver!!!! Absolute genius. Saved me from shipping a very, very valuable item to a fraudulent destination. Customer service was amazing! So nice, friendly, fast, and overall concerned for the wellbeing of the customer. Thank you sooo much!!”
“Omg! Tim here has gone beyond the call of duty to find the perfect box to send to Japan- saving me a whopping $60!! He is so kind and helpful. He made my day! Thank you Tim! ?✨?”
7:30AM - 6:30PM
462 Washington St, Woburn
Post Offices
“People were very very helpful. Did not expect that they go to the extra mile to solve my issue, although they were busy. Did not expect this cooperation. They are alll good stuff the employees and the supervisor”
7AM - 5PM
163 Howe St, Methuen
Post Offices
“This place has it all, it is A convenience store , bakery shop, a post office and a dunk in donuts. The service is great , the place is nice and clean at all times of the day, with plenty of parking.”
“If you are coming here to drop off a package that's all set, then you'll be fine.
Anything else I can't promise will be a good experience because they guy working there is indeed a sad dude. Based off what everyone else is saying, I wouldn't go here if you literally need help with something.
Only come here if you know exactly what you're doing. I put 5 stars because I'm cool with just dropping off a package and flashing a smile.”
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“Plenty of parking spots outside, and space inside to prepare anything before mailing. They have friendly staff, describe possible options for mailing with patient. I found that they do have money orders to purchase, just in case if you didn’t know! ;)”