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“I've been to plenty of rc shops, and I have to say this is the best one by far that I have ever been to. Great employees, awesome owner. Look forward to Thursday race nights.”
“The Leominster location has the kindest & most efficient employees; it is always a seamless process when I rent from them. Highly recommend choosing them when renting, they are always the most affordable in Central MA and provide the best customer service without fail.”
“They called right away when the car type I reserved was n/a and gave me an upgrade at no cost. Fastest checkout I've ever had at a car rental place. Friendly service. Highly recommend!”
“I had a bit of a hiccup, returning my rental that originated in Fitchburg. The new management at hertz in Fitchburg, not only detected the failure of the Wilmington, NC, failing to close the rental correctly but also followed up with me. He stayed on the phone with me while he rectified things on the other end of my trip. He also advocated that they do something for me to make up for the failure. He is top notch and I will definitely do business over there in Fitchburg Hertz again. I would give 6 but 5 is the maximum for stars.”
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“Nothing but a pleasant experience. When I needed to extend, I made the mistake of initially trying to do so through the 800 number. The 800 number representative quoted me $70 and $120 over the price of what was/is advertised on their website. After feeling defeated and bringing the car back to the rental place, the gentleman behind the counter helped us out when the 800 number representatives couldn't. Definitely will rent from here again in the future.”