“I love the variety of options they offer, the staff is awesome and the bathroom section is amazing, smart set up and very convenient!! The shampoo they offer is pet friendly and legit, thank you for having that accessible.”
“They were considerate and kind to our anxious dog. We were worried she wouldn't be still for them, but they were prepared and kept her comfy. They answeredy many questions to help me do better home care.”
“OK so I did write a bad review because the boot I purchased broke after a few times of my dog wearing it But immediately they contacted me and replaced the boot. Did not have to return the broken one either. So I am changing my review to 4 stars. Thank you for making sure your customers are satisfied with their purchase.”
“Helen in the fish section was by far the most helpful and knowledgeable person I have encountered in this hobby. Spent time to help me with my new tank and genuinely cared about the result”
“PetSmart truly is wonderful full service with vet care and pet grooming and a huge variety of everything that you might need for whatever pet you have. The people and customer service are fantastic I would definitely recommend PetSmart”
“We purchased a Bearded Dragon recently and had several questions. Heather is great. No matter how busy the store is she always takes the time to answer all our questions. She is truly the best Manager in the Leominster store.”
“Place has everything you need for animals. We have emus and they were able to help us with the feed for them. They can also order anything they done have so no worries. The animals in the place are adorable as well.”