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“I have my own small business & I work at a church and Staples is a great store to be able to get good quality products printed for an affordable price. I highly recommend using Staples for your printing supplies.”
“My go-to store for overnight UPS and FedEx. I am a notary with the needs for reliable overnight drop for shipping. Get it there before 5 and it's on its way. Friendly and efficient. A little harder to find but once you do, you will return.”
“I gotta say Amir handled himself the way anyone behind the counter should! Post offices around the country need more employees such as Amir! The upkeep on the property was outstanding as well!”
“See timing below, which I got from an employee..
I like this place because it allows you to ship products from multiple carriers, such as UPS/FedEx...ect. I haven't had any problems. There were a few times that I've showed up within business hours while the place was temporarily closed because they leave to deliver the packages to the carriers.
Leave from 1:40 pm - 3:45 pm.
They usually come back about around 3:30 pm.”
“As a small business owner, I appreciate the location for easy access when I need items for my business and services that Staples offers, I often stop in the store but also have been able to use same day delivery. The associates are very friendly and helpful at checkout or doing returns, or in finding items or getting information. If you are not part of the Easy Rewards and use the App, this definitely makes a difference in taking advantage of points back and sale items. I do watch their promotions for items that I purchase on a regular basis.”
“Monday late afternoon I was called into my boss's office telling me we needed to order the biggest banner possible for a group of 350 coming in on Wednesday at 10:00 a.m..
I went on line at Staples to try and do this on my own but couldn't, so I called the Staples in leominster and I spoke to a lovely woman in the printing department. She advised me to send her an email explaining what I needed exactly. I wasn't sure the email went through so I printed it and I dropped it off. I told her I needed this ASAP
She told me she would do her very best but couldn't guarantee they could have it done by Tuesday afternoon but definitely by 8:00 a.m. Wednesday.
On Tuesday I called because I had made an error on the banner (I needed to change the address from 99 to 34 not that big of a deal) they apologized and told me they couldn't do it because it was done and ready for me to pick up.
So I ordered this banner on Monday at 4:00 p.m. and it was done Tuesday morning...
This is the 3rd or fourth time Staples has saved my ass, I well now use them for all of my printing needs moving forward....”
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
“I’m always appreciative of how attentive the staff is. They’re patient and helpful and I can’t really name many other post offices where I experience that at locally…”
“Best post office experience OF MY LIFE thanks to the incredible customer service of DANIELLE who is an ASSET to the United States Postal Service!!! THANK YOU DANIELLE! Happy New Year!”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”
“Nick was an extremely helpful person at the service desk. He was polite, quick, efficient and had an excellent customer service attitude. That was surprising to me because he told me he had to be on his feet virtually the whole day. I guess that puts an end to My idea of working for the post office unless I can get a part-time job!By the way if, somebody helps you at any kind of business or service and has a really good attitude, make a point of telling them so. I know from decades as a business owner that finding people with a good customer service attitude is harder than people think. so the next time somebody does the good job make sure to tell them so, because I assure you hear a lot more negative comments than positive ones! In case you haven’t noticed, the last few years there are a lot of people in custom service that shouldn’t be in any kind of customer facing job period!!!”
“I went to this post office for the first time in my life. As we well know, sometimes the people at the post office can be at best a little short. (i.e. Lunenburg) ….This was not the case at this post office today when I met Nikki. She was extremely pleasant, personable, and professional. I’ve never met her before, but if we could all be more like Nikki, we’d be better off. Ty Nikki. ….PRP.”
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“Peat is the most friendly postal service worker we have here in Townsend, Ma. He’s friendly, courteous, and he has great jokes. Keith & I look forward to seeing him when we mail out our packages. Townsend Postal Service.”