Staples has received positive feedback for its exceptional customer service and support. Customers have praised employees like Barbara, Alex, Tanya, and Justin for their dedication and willingness to help. Barbara went above and beyond to correct errors in a print job, earning the trust of a customer for future business. Alex provided attentive service late in the evening, ensuring the printing needs were met without any rush. Tanya impressed a customer by skillfully transforming a piece of handwriting for framing, showcasing her commitment to quality work. Additionally, the tech support, particularly Justin, received commendation for being patient and helpful, especially for those who may struggle with technology. Customers appreciate the friendly atmosphere, no-wait service, and convenient hours for mailing packages, making Staples a preferred choice for printing, mailing, and tech support needs.
When you have to copy or fax something you have to copy your paperwork onto their paper which cost you extra money. Cost me another $5 just to copy before I faxed which cost me $15 for 7 pcs. Staff at the copy area are useless and unfriendly with exception of the Gentleman who took the time to help me figure out the machine.
March 2026
Extremely helpful and knowledgeable - fast service.
February 2026
Barbara at the print department was fantastic! Not only did she help me several times with design and ideas for my marketing materials, but she pointed out efficiencies I hadn't thought of. She is so kind and a true customer service gem. The quality of the print job was fantastic too. Thank you!
