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“The gentleman working there just before Christmas, had amazing customer service and good will. The line was long. He didn't get flustered, helped everyone and if he saw a quick drop off let them come forward with it to move the line along. There was a young kid bringing something to be shipped from his mom. He talked at his level and you could tell put the kid at ease. Just wanted you to to know someone noticed. Thank you for your good will and great service.”
“Good layout of items in the store.
A new feature is 'Clearance items' for bargain hunters.
Very courteous employees. Store managers are very knowledgeable about products in the store.”
“I needed to print funeral-related materials. I called to ask questions and immediately got someone in the printing department on the phone and they answered my questions. My experience in the store was excellent as well - knowledgeable and friendly staff. Thank you!”
“Karen is amazing, saving me money and having tape for free for customers 5 stars
Then I met Ian amazing too. Thank you for your team!
Merry Christmas ?”
“The staff was extremely polite and helpful. I was able to find everything I needed with ease. This has definitely become my favorite store. Thank you very much to the entire Staples team for the excellent service!”
“I enlarged a photo to an 18x24 poster... I ordered the product online. Went to Staples to pick it up. It was very fast. The staff was pleasant knowledgeable and friendly. I would recommend.”
“Staples in Westborough did a tremendous job of printing quality Christmas cards the same day that I ordered them online. They were very helpful and they even prionted a few extra cards after a couple of days as I was short by a card.”
“I had a fantastic experience shipping my bosses fragile China to Ireland with Robert at Navis. His team went above and beyond for me, packed everything with great care, and it arrived safely. Robert was professional, helpful, and made the entire process smooth and stress-free. Highly recommend!”
“Estes Express Lines provides dependable and professional trucking services. Shipments generally arrive on time, and the staff is helpful and responsive. Occasional delays can happen during peak seasons, but overall the service is reliable. Highly recommend for businesses needing efficient freight and logistics solutions.”
“Easy one here, Sunday morning, needed printer ink, knew where to look, there was an associate in the same aisle helping a woman. Once she saw me looking for the correct ink for my printer, she asked if I needed help, I said “ yes I have the model # printer but not sure the number of the ink for it! She found it immediately. Went to checkout, one person being helped, then the associate asked my phone number to check my rewards and luckily for I had $22 and I was out in less than 10 minutes”
2:30 - 4:30PM 9AM - 1PM
166 Linwood St, Linwood
Shipping Centers
“I highly recommend going to this Post Office rather than the Post Office on Millville Road. Thank god for Marcus, friendly, professional and exonerates excellent customer service.”
“Monro Brake and Tire in Stoughton MA gets a lot of deliveries by truck. I have yet to meet a more professional, outgoing and engaging driver as David Medina out of Southborough Ma Depot. It is no surprise that one of my customers who gets shipments from David knew him by name when he saw him at my store. Initially I was perplexed on how David was going to get my delivery off his truck but quickly realized through his cool calm and collect demeanor that all I needed to do is watch him work his magic. I look forward to the next time I have the pleasure of getting another delivery from David and UPS.”
“No problems with my experience at the shipping center but I had requested that my package be delivered to a local Walgreens where I could pick it up (no one home during the day to sign) and this was never done. Had to drive to the shipping center to pick it up.”
“Chuck, Gina and Natalie make up the best post office team I've ever personally dealt with. They should be the standard of how USPS post office should run. Everything from personality, knowledgeable about products and services, to just bring great people willing to help! Thank you guys for being the best! Other offices should take note.”
“The people are super friendly and helpful. The exact opposite of the previous owners, who were rude and nasty. I’d been avoiding this location but glad I returned. They will be my new home to shipping store.”
8:30AM - 4:30PM
23 Upton St, Grafton
Shipping Centers
“I am so impressed by the customer service I experienced at this location. I am a vendor in the Chicago suburbs and had a customer claim she didn't receive her package a week and 2 days after it was delivered and was also asking for a refund. I called this location (as it was her local USPS) and the manager/post master (I assume) was so pleasant and kind. He looked up the GPS coordinates with the tracking number, which determined the package in question was DELIVERED to the correct location at the time of the scan. He even took the time out of his day to drive to the location for me and check to see if it was still in the package lockers which are locked (which it wasn't).If you are not a vendor that ships solely through USPS, you may not understand how REFRESHING it is to receive superb customer service like this...especially from hundreds of miles away. It helped me decide how to approach my customer in regards to a refund. Luckily, after I sent her an email that he had driven out there and could not locate the "missing package" and the GPS coordinates confirmed it was not mis-delivered, it miraculously appeared. How bout dat?Thank you! You are a kind, sweet soul and you deserve recognition for going above and beyond for me. So much appreciation for you!”
“I was sending a package. The address I was given was not completely correct. The postal service agent was incredibly helpful. She was able to find the correct address, without making a fuss about it. That type of care is not common these days and I greatly appreciate her.”
“I have lived in Milford for many years and I have always been treated exceptionally well at this location. We did my families passports at this location with Tyler and he was great with the pictures and instructions. They were very nice when doing the pictures for my newborn's passport. There's also a really nice young lady that has helped me multiple times as well and she is always very clear on what you need and the best way to get it done unfortunately I can't remember her name at this time. I would also like to point out Sheri who helped me this past month when I needed some assistance with getting things done properly after having to deal with paperwork related to my mother's passing.
10/27/25 Another great experience Today. Even though I came in a minute before their end of day Nicole was extremely helpful and patient.”
“We had a passport appointment and I cannot say enough about how helpful and kind the women were working there. They were so friendly and made the whole experience a pleasure.”
“Jocelyn and Sheri were so incredibly patient and helpful as I was trying to ship a package to my family in Peru. The service was wonderful and I will definitely come back to this location for my shipping needs in the future!”
8:30AM - 4:30PM
44 Church St, Whitinsville
Shipping Centers
“Always have a good experience at this post office. There is always plenty of parking. The staff is friendly too. Every time I'm there, I always get greeted, and they always say bye too. It's always clean too!”
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“I was missing a package that I was notified was delivered. I fully expected to be completely blown off when I called the office. I wasn’t at all. The man on the phone was very kind, even though I was asking about something that seemed frivolous. He even took down the tracking number.”