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“I was walking through the mall looking for a place to clean my chain. Isabella was very kind, courteous, and helpful. She took precaution- not wanting to damage my necklace. She was able to clean it and it came out sparkling!”
“I recently had a wonderful experience working with Linda S. To help me pick out a new item. Her knowledge and professional advice guided me through the process and I am very pleased with my purchase. Aron provided expertise on appraising some pieces I brought in to the store. It is a family owned business-which you sense from start to finish as shown by the personal and attentive service they provide. I look forward to shopping at Long’s for years to come.”
“Incredible expertise, helped talk me through a repair that was more complex than I anticipated and quoted me a fair price. Also sell a nice selection of quality but affordable watches. I’ll be back!”
“Zohrab designed and created such a beautiful custom ring for me. I had been thinking of a similar ring for years and was quoted much higher prices at other places, but Zohrab offered a great price. He was extremely kind and trustworthy. I notice that he has 100% 5 star reviews on Google, and I understand why. Thank you, Zohrab!”
“We stopped by today to buy our engagement rings, and the experience was amazing from start to finish. Lilik was incredibly sweet, patient, and helpful throughout the whole process.”
11AM - 7PM
Encore Boston Harbor, 1 Broadway, Everett
Watches
“I recently had the pleasure of working with Po-Chen to purchase a watch for my wedding day, and couldn’t be more impressed by the whole experience. Po-Chen was extremely kind, communicative, and helpful throughout the entire process, even going as far as helping order a specific watch that was not in store for me to try on. This was my first luxury watch, and he helped answer any question that I had throughout the process and was extremely patient. Couldn’t recommend working with Po-Chen and Watches of Switzerland enough!”
“Great experience! Swapped my watch battery for a very good price, adjusted the bracelet and told me if I needed it adjusted again he’d do it at no extra charge. Very nice people!”
“I had the absolute pleasure of working with Laura at Jared, and I genuinely cannot say enough good things about her. From the moment we walked in, Laura made us feel like we were the most important people in the world. She was kind, incredibly knowledgeable, patient, and truly went above and beyond.
What really stood out was how much she cared— Laura’s warmth and professionalism made such a difference, and it’s clear she takes pride in making people feel happy.
If you’re looking for someone who will take the time to understand you, guide you with genuine care, and make you feel completely taken care of—ask for Laura. She’s truly a gem!”
“My fiance and I got our wedding bands from DeScenza diamonds. We went for their wedding band event that they hold annually in March which has a large selection of bands and a good discount- I believe 30% off. They had a free raffle to enter just for coming and free champagne. We both found the perfect rings and ordered them that day. Unfortunately on pick up, the ring my fiance brought home for me was completely different than the one I had picked out. I had to bring it back and return it, and then they had to reorder the ring I had wanted. Due to that mix up I cannot give 5 stars, but they did make the exchange relatively painless. Overall I would go there again and recommend them to others.”
“This repair meant a lot to me and this shop delivered well! My Oris watch needed an extensive service repair so I knew it would take 5-6 months. With parts, demand, labor, etc you’ve gotta be realistic that projects like these take time. They were upfront with that from the beginning.
In the end, they sent updates and got the watch back up and running right before leaving on deployment!
Ps- thanks for staying at the shop after close to come get it! s/f”
“I’ve been to this store this morning and Jill the manager was very professional and nice, I had some issues with one bracelet and she was great helping me with the situation and also explaining a lot about the store, in addition I got a super nice ring ! Thanks ??”
“I brought my most prized watch in for repair and could not be more pleased with their work. The watch's accuracy now is incredible and all for a very reasonable price. Yes, it took quite a while to have the work done but, hey, you have to suffer if you're a vintage watch aficionado.”
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“Small business; excellent and personal service. They've cleaned, repaired, resized my jewelry plus replaced a stone on a ring with a perfect match. Very pleasant and friendly.”