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“Great place! Easy online appointment setting. George was a wiz , a couple minutes time and he had answered all of my questions and given me a life hack I had missed. I m very happy!”
“Went today to get wife new IPhone. The staff was very helpful and knowledgeable . Answered all of her questions and helped get the new iPhone started. We highly recommend this location for any of your IPhone needs. Besides being knowledgeable, the two gentlemen that helped her were very personable.”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“Needed to get a phone for my son and we had a wonderful experience. Sarah was able to get us a new phone, a line added, and switched numbers on an Apple Watch in a timely manner with kindness and patience.Super glad we picked this location and that Sarah was there to help us. Excellent experience all around.”
“I was desperate to talk to a human who worked at ATT about non-urgent damage on my iPhone's lens, but kept getting redirected to ATT's self-service model in my multiple attempts on their site and phone system. As a last attempt, I called this branch and Colby (store manager) answered. Although I know it's not his role, he patiently explained my options for addressing this issue in layperson's terms I could understand. He even walked through specifically what section of my bill I needed to look at to determine my coverage benefits, and then from there gave me clear next steps of what number to call, what to say, how much I could expect to pay, and how long it generally takes. He was professional, knowledgeable, and communicative. When I got off the call, I felt I had been helped with all my questions and it reminded me of the olden days when customer service was a service hallmark of many retailers. Because of this, I will continue shopping at this ATT Dedham branch. My experience over the phone was A+.”
“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
Mobile Phone Accessories
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“The young salesman tried to upsell me on a new phone and a more expensive data plan but he understood I was just there to pay off my current phone and when he couldn’t keep my plan at the current price he agreed I should just keep the plan I have.”