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“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
“I had an issue with my phone and Chris, the store manager, was able to quickly diagnose the issue and get my phone back up and running. He was also able to help me with other questions about my account. Overall this was a great customer service experience. Thank you, Chris!”
“I recently visited AT&T and had an outstanding customer experience thanks to Will Motts. From the moment I walked in, he greeted me warmly and made me feel like a valued customer rather than just another transaction. His professionalism and genuine willingness to help immediately stood out.
Will took the time to thoroughly walk me through all of my options, breaking down the costs in a clear and honest way so there were no surprises. He answered every question I had with patience and made sure I fully understood each detail before moving forward. I never felt rushed or pressured—just supported in making the best decision for my needs.
He also helped me select high-quality phone accessories, carefully explaining the benefits of each item and recommending products that truly fit my lifestyle. His knowledge and attention to detail gave me confidence that I was getting the best value for my money. On top of that, he assisted me in getting an iPad, which made the entire visit even more worthwhile.
What really stood out was how smooth, efficient, and stress-free he made the entire process. He went above and beyond to ensure everything was set up properly and that I left completely satisfied.
I also want to recognize Justin, the manager, who took the time to follow up with us and personally make sure we had a great experience. That extra level of care and attention truly shows how committed this team is to customer satisfaction.
Because of Will and Justin, my experience was not only easy but genuinely enjoyable. I left feeling informed, confident, and appreciated as a customer. I would absolutely recommend working with them to anyone looking for top-tier service.”
10AM - 8PM
4 Milliston Rd, Millis
Mobile Phones
“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
“This place is awesome, I needed to replace my phone last night because I dropped it in in a parking lot the day before and the screen was smashed. Scott and Parish (sp) both helped me out. Parish had helped me get the other phone last year and Ishmael has helped me too. Always top notch service and great people”
“Brianna C. was extremely helpful and kind. She took care of the phone issue I was having and was able to fix my issue immediately. Very attentive and sweet employee!”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“Sue is absolutely hands down the best person I have ever dealt with. I went to the Dedham location and they were useless when I got a new phone. I literally went back to the Mansfield office so Sue could get my phone working in a normal order. I will never go anywhere else with a MetroPCS store. Mansfield Metro was the best. Do not go to Dedham or anywhere else.”
“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“Daniel R from Att Westwood is amazing! He resolved multiple issues for me that took most of the day. His customer service standards are impeccable, kept me calm and persevered through a difficult win back reactivation of my account. I’d recommend other customers to go to the Westwood location. Jonas was also very responsive and knowledgeable helping me earlier. Thank you Daniel and Jonal !!”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
10AM - 6:30PM
2045 Centre St, West Roxbury
Mobile Phones
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
“My husband and I visited the T-Mobile store in Mansfield today, we received an excellent customer service. We bought a new phone, and they helped us to set it up and transferred all the data. It took a very LONG time. The staffs are friendly, patient and knowledgeable, answered all our questions. I can’t thank you enough for all their assistance. I highly recommend this T-Mobil store in Mansfield to everyone.”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“Went to metro today to add a line and got the best help and service from Willie! He activated my phone quickly and was very knowledgeable about getting everything done without any problems. He also told me to contact him when I want to upgrade my phone to get the best deals!!! Definitely going back soon!!!”
10AM - 7PM
690 American Legion Hwy, Roslindale
Mobile Phones
“Ok, so I bought a new phone from Best Buy - $699, went to T-Mobile in Roslindale to activate it, the service from the salesperson was beyond superb! She went above and beyond - not only did she save me $400 (by selling the same phone for me at a cheaper price since I am an existing customer), she was on the phone with customer service for almost 1hour to rectify an issue with my account. She was beyond awesome, friendly and wanted the best for her customer. Total I paid for EVERYTHING.....$298!!!. I really appreciate all her assistance and recommend that location.”
“(Translated by Google) The best of attention !! Perfect customer service !! Thanks They lived !!(Original)La mejor de las atenciones!! Perfecto servicio al cliente!! Gracias Vivían!!”
“I'm giving this location 5 stars not Boost mobile as a whole. Lissandra was very helpful for me when I lost my phone and needed a replacement. The corporate rep that I talked to on the phone was completely useless and Lissandra was able to assist me and help me when the customer service rep could not. Excellent service!”
“My Friend and I, had a great experience at Verizon last saturday. I believe his name was Tas (or Jas), if I remember correctly (I am sorry for not remembering) . He was extremely kind, patient, and respectful throughout the entire process.
He took the time to answer all of our questions clearly and made sure we felt comfortable with everything before moving forward. His professionalism and calm attitude really stood out, and he made the whole experience smooth.
We truly appreciate the great customer service!”
10AM - 7PM
280 School St, Mansfield
Mobile Phones
“Broke iphone 13 pro max screen by dropping it. I had it replaced via Assurion. Had purchased Zagg glass at my usual store in N Attleboro. Stopped in to the Mansfield Crossing location. Dan, the manager, was experienced and personable. He applied to glass perfectly. It was a little busy when I arrived: there were 3 employees on and they got to me quickly. Many thanks!”
“I had an amazing experience at the Dedham Apple Store thanks to Kat. I came in unsure about switching from the regular Apple Watch to the Ultra, and Kat greeted me with a warm smile and immediately offered help. She walked me through the features, explained the benefits clearly, and even showed me how to use the band when I was struggling. She went above and beyond, was personable and patient, and made me feel confident about my choice. I left with way more knowledge than I came in with. Thank you, Kat — outstanding service!”
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“The young man who helped me with my phone issue was very professional, knowledgeable and courteous. He was able to restore lost data for me. It was close to closing but did not rush me out, resolved my problem and even offered to stay past closing to help fix the problem.”