Boost Mobile at 485 Moody St, Waltham, MA 02453, offers the latest 5G devices and prepaid plans powered by the Boost Wireless Network. Customers can find great deals on phones from brands like Apple, Samsung, and Motorola. The staff is known for being helpful and patient, providing quick assistance with device setup and troubleshooting. One customer praised the store for their excellent customer service, especially when dealing with device issues, and appreciated the staff’s efforts to resolve problems, including contacting manufacturers for warranty support. The store also offers promotions that customers find valuable. Whether purchasing a new phone or needing help with device activation, visitors can expect friendly and attentive service. Overall, Boost Mobile provides a positive store experience with a focus on customer satisfaction, device support, and competitive deals on new phones and plans.
This is a family owned business. I enjoy coming in even when I don’t need help, and they’re not busy of course. A lot of people are loyal to this store. The employees are valued. I prefer going in person at this location for help instead of talking to a robot or AI voice when I have to get assistance from my cell phone... read full comment
August 2025
Felt comfortable with the process. Great vibes and excellent service.
December 2022
Customer service was immediate with their assistance in resolving my concerns and lifting my upmost satisfaction to it’s fulfillment.