Boost Mobile at 485 Moody St, Waltham, MA 02453, offers the latest 5G devices and prepaid plans powered by the Boost Wireless Network. Customers can find great deals on phones from brands like Apple, Samsung, and Motorola. The staff is known for being helpful and patient, providing quick assistance with device setup and troubleshooting. One customer praised the store for their excellent customer service, especially when dealing with device issues, and appreciated the staff’s efforts to resolve problems, including contacting manufacturers for warranty support. The store also offers promotions that customers find valuable. Whether purchasing a new phone or needing help with device activation, visitors can expect friendly and attentive service. Overall, Boost Mobile provides a positive store experience with a focus on customer satisfaction, device support, and competitive deals on new phones and plans.
Customer service was immediate with their assistance in resolving my concerns and lifting my upmost satisfaction to it’s fulfillment.
March 2022
I arrived to the store cause my phone kept notifying me of a CDMA Shutdown. Heidi was very helpful and patient in setting up my phone and it was great to get a good promotion!
June 2021
I had an issue with my service for a week that main customer service could not resolve. Finally decided to seek help at the store and it took Heidi about 2 minutes to restore my service and fix the issue. Great, knowledgeable and helpful customer service. Thank you Heidi.
