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“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
“Such patience! I didn't just pick up a new phone, I got help transferring everything from the old phone to the new one, as well as answers to all my (dumb) questions!”
10AM - 7PM
316 Moody St, Waltham
Mobile Phones
“Excellent service. The technician was very professional, knowledgeable, and clearly experienced. The repair quality was top-notch and the pricing was fair and reasonable. Everything was explained clearly, with no hidden costs.
Highly recommend HFixPhones to anyone looking for reliable and professional phone repair. I would definitely come back again.”
“I have been to the AT&T store on 2 occasions in Waltham, MA this month with issues regarding my iwatch and my iphone. I was so impressed with how amazingly helpful and patient were Dartagnan (for my iwatch) and Steve (for my iphone). They were absolutely outstanding and I know when it comes to replacing my husband’s and my iphones, I will most definitely go there because of how wonderful Steve and Dartagnan were.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
10AM - 8PM
110 River St, Waltham
Mobile Phones
“Daury G., Yvelisse R., and the guy that opened for Post Malone went out of their way to be helpful to me and set up my new phone. Great group of young professionals.”
10AM - 7PM
117 Tower Rd, Waltham
Mobile Phones
“I had very positive experience at Verizon Store in Waltham, MA.on Aug 12 2026. John was amazing. His above and beyond, was above and beyond !! He really helped out several times with a few challenges store. Handled very professionally. Praises to JOHN”
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
“I had a simple problem that wasn't so simple. Monique was super patient, cheerful and stuck with it until solved. She was also handling the entire store single handed and was great at multitasking with 2-3 customers at once. I appreciate her skills and good humor!”
10AM - 7PM
485 Moody St, Waltham
Mobile Phones
“This is a family owned business. I enjoy coming in even when I don’t need help, and they’re not busy of course. A lot of people are loyal to this store. The employees are valued. I prefer going in person at this location for help instead of talking to a robot or AI voice when I have to get assistance from my cell phone carrier.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I came to Waltham to help my elderly uncle with his phone service and I have to say Kiki was amazing!! She was so thoughtful and patient with us. It’s great to see someone in customer service that actually knows how to treat customers. I highly recommend this company their products and definitely their service. Thank You KiKi for being so amazing”