Car Rental in Waltham, MA

“I came in stressed needing a car for an important business trip, as mine kicked the can just yesterday. Ross couldn't have been more helpful. He understood my situation, and was quick to get me on my way. Drop off was even easier. Will 100% come back if I ever need a car.”

“April2023:5: I would recommend this Ford repair service center.I found this Ford repair and service location as a result of searching for a place to take my father's Ford vehicle for recall services and a check up that he has apparently neglected for over a year. The indicated directions were fairly accurate for me to arrive without getting lost in the nearby city areas. This service center is adjacent to a big box warehouse department and grocery store. The blue signage is fairly visible from the street when approaching the center. There is one handicap parking spot in front of the door opposite the street you enter the service center. There are also general parking spots across from the entrance to the service center available. Upon entering the front doors, the counter is directly in front of you. The rental car window is to the right and the waiting area is to the left. There are separate male and female restrooms at this location. I found that the restroom was clean and without any offensive smell. The workers inside were efficient and properly documented the vehicle correctly to ensure that the correct services were completed. I was able to get a rental vehicle for the duration of my vehicle repair.”

“The staff at this Avis have been helpful at every step of the way when it comes to renting with Avis/Uber. I'm extremely happy with my experience with them and definitely recommend them!”

“Jackie provided some of the best customer service I’ve ever experienced. She’s the reason why we’ll be doing all future rentals through the Budget in Waltham (Westin). I’ll be telling all my friends and family to do the same. I cannot say enough good things about the experience with her. Thank you Jackie!”

“I have only used Zipcar three times but all three of those times I had little to no issue and the small issue I had was promptly resolved. The issues I have/had are1. There aren't any cars in Torrance where I live. I have to Uber to the car which is either in el Segundo or lax. Which whatever that's not that big of a deal. I have more of an issue with Ubers prices being so high but that's beside the point. 2. I was charged a late fee of $50. I was at the location at the correct time. I was waiting in the car for my Uber because it was pouring rain and I would have been soaked. My Uber showed up 6 minutes after my drop off time. I called customer service and easily got someone on the phone. The lady was extremely nice and removed the fee after I explained to her the situation. So all good.I like Zipcar. The prices are affordable, cars have been clean with the exception of one that smelled like smoke but it wasn't that bad and that's not Zipcars fault that's on the dip s**t that smoked in it. The gas is covered which is awesome!! I actually got a Toyota Tacoma last time and it was NICE!! I honestly don't know what everyone is complaining about because the Zipcar I use is awesome and convenient ish. So Zipcar if you're reading this maybe have some cars in Torrance but if that's not an option fine. Keep up the good work!!!”