Car Rental in Boston, MA

30 locations found near Boston

“Jimmy was very welcoming ! The customer service was amazing from start to finish, which I find is very rare anywhere, anymore ! The staff was professional, polite and friendly. The quality of work was excellent ! The staff went above and beyond !”

4.9 Superb185 Reviews

“I've rented from this location multiple times and I've had an amazing experience every time. Jason and Riley were so helpful and made the whole rental experience so easy! Thank you again for everything!”

4.2 Good234 Reviews

“The rental process was really easy, and my car was ready for pickup when promised. I had to return the car early in the morning before I went to work, and Matthew made special arrangements to open a little early for me. Excellent service. The staff was very friendly and knowledgeable. I'd rent from them again.”

4.3 Superb174 Reviews

“Sanea, the manager at the South Boston location, was very helpful and demonstrated excellent customer service skills. She made me feel welcome and ensured that my experience was smooth and positive. I will definitely be back and will refer my family and friends.

Thank you,
Chakib”

4.2 Good116 Reviews

“I had originally wanted a Jeep Wrangler but unfortunately there weren't any available when I arrived. The two employees who were sitting in the pick-up booth did their very best to give me a satisfactory replacement and the whole ordeal was quick and smooth. Furthermore, when I arrived back on Sunday to drop the car off, the one employee (I believe his name was Marco?) was very friendly and helpful.

Overall, my whole experience with the Sixt Boston Team was incredible and my rental was well worth the money.

I will be using Sixt from now on in the future!”

4.1 Good84 Reviews

“I was so impressed with everyone who I worked with at Enterprise! From start to finish, I received outstanding customer service. Lu (the manager) was incredibly helpful and so fun to work with! Lu went above and beyond by communicating with my insurance company when they were not being responsive. Next time I need a rental car I will be returning to Enterprise!”

3.8 Good186 Reviews

“We had the greatest experience renting from these folks in Boston. The two gentlemen that helped us were exceptional. Fantastic attitude, great humor, and very helpful in selecting the car best for us. We’ve decided that’s where we will go to rent our cars in Boston from now on.I wish I could remember their names to point them out directly, but I can’t. Highly recommend you use them. We rented from the location at 200 Stewart Street in Boston.”

4.1 Good95 Reviews

“The desk staff are absolute rockstars! They genuinely care about the experience of the customers, while also absorbing so much undue animosity with grace. I hope you pay them well, because they absolutely deserve it!”

3.8 Good80 Reviews

“Picked up a car at Boston Logan Airport with my dad to attend a family funeral. super easy Pick Up process got offered the opportunity to upgrade to a convertible and YOLO so we did it and no regrets. Thank you sixt! Only complaint is that stupid BMW satnav has no interactivity with traffic so it’s all lies about arrival time. Sorry, not sorry”

4.3 Superb58 Reviews

“Basel at the front desk was very friendly, knowledgeable, and efficient. He made the rental process smooth and easy, answered all my questions, and provided a great customer experience. Highly recommended!”

3.5 Good199 Reviews

“Great service. FYI when you get out of the plane take the elevator down to the lower level then there's a shuttle bus that takes you to the rental car garage.”

3.5 Good182 Reviews

“I had an amazing experience with Ashley Siaba and her car rental service. From start to finish, Ashley was professional, friendly, and incredibly easy to work with. The vehicle was clean, reliable, and exactly as described, and the entire rental process was smooth and stress-free. She was very responsive, flexible, and truly went above and beyond to make sure everything was perfect. I highly recommend Ashley to anyone looking for a trustworthy and high-quality car rental experience. I will definitely be using her service again!”

4 Good85 Reviews

“As a very active business traveler who rarely does reviews, the team at this Enterprise location really impressed me with their fast, professional and efficient check in and car assignments. Best rental car experience I’ve had since I can remember, despite a long line and freezing temperatures.”

3.8 Good128 Reviews

“Very easy rental pickup and return. Very efficient and nice. Questioned a charge on bill and it was immediately corrected. Easy to return after hours. I come to Boston fairly often and will definitely use this Alamo again. Also I have almost never posted a review of a car rental service before but I was so happy with the service that I wanted to be sure to post this review.”

4.2 Good73 Reviews

“Great service, the gentleman helped us out, made sure we don’t get a car where someone smoked before and arranged for a Jeep Compass instead with my family. Kudos! Also the Avis customer service was helpful. We had a great trip thanks to this rental office”

3.5 Good112 Reviews

“I rented a vehicle for a few days. The vehicle was clean and the staff were very friendly. The process was smooth and quick. They went over the vehicles features with me and made sure I had no questions. I will be renting from this location again!”

3.1 Average162 Reviews

“Hoping to start earlier we arrived earlier than our reservation time. Unfortunately,there were no cars available even for those who were on time. It seems that they were overbooked. Mimi was civil, helpful and pleasant with all. It took about an hour to finally get some cars to get people going which came me from the airport. She gets the five stars for keeping her cool under pressure.”

3.1 Average99 Reviews

“Living in Boston without a car is doable but also kind of annoying😭 That's why I end up renting a car from this Budget location about once or twice a month for errands and day trips.

Huge shoutout to Radouane!! He's been here for as long as I've been coming and he's one of the nicest guys. He somehow remembers me ANDD remembers that my dream car is a Mazda CX-5. Whenever one's available, he always gives me the CX-5 and it makes! my! day! every single time!!! It's such a small gesture but it really says a lot about him and the level of customer service here :)

I've always had a great experience- even when it's busy and the line gets a little long (cough cough fall foliage season), the staff does a great job keeping everyone updated and moving things along as quickly as they can. The location is also super convenient bc it's connected to Back Bay Station, so it's easy to get here by the T or commuter rail. Plus, it's really easy to hop right onto I-93 or the Pike once you leave. Definitely recommend this location!”

2.8 Average140 Reviews

“I have been going to this location for a while they go above and beyond great service. I have experienced other rental companies, but I always end up back at Enterprise and use them for over a decade and will continue to. And one thing that I like most, they have an amazing staff from Liz ,Timiro ,Damian , Joe to name a few .there amazing at there job and very helpful”

2.7 Average34 Reviews

“Maria L. was so helpful and made the entire rental process quick and easy. She was friendly, professional, and efficient, making everything go smoothly from start to finish. Excellent customer service I really appreciated her assistance and would gladly rent from Avis again!”

2.6 Average488 Reviews

“We left our switch in the car when we called they went above and beyond with their service in helping us get the switch back. Ms DiGiacomo and the entire team called us the second they found it and helped us return it. The car was also great very fuel efficient and comfortable.”

2.5 Average48 Reviews

“We had quite a lot of luggage and were not looking forward to take this on the shuttle bus from the car rental center to Terminal E. The Hertz staff at Boston Logan were extremely helpful and offered to drive us (in the rental car) to Terminal E. The driver also helped us offloading our luggage at the terminal. Great service! Returning the car was extremely quick and easy!”

2.5 Average491 Reviews

“I needed a last minute rental car for a trip and they were just fantastic. Got a really fun red jeep and had no problems at all with the car, billing or the staff. Great experience”

2 Poor63 Reviews

“by far the cheapest rental i could find ($100 less then the 2nd cheapest, even with fees) easy pickup and dropoff even after I got there within a minute of close because my train was late, they were still able to help. only extra fee i was charged was one for a toll, which i knew was coming”

2.2 Poor70 Reviews

“The agent at the counter was very polite and friendly. The process was quick and no haggling g about insurance coverage. The price was great so i was perfectly satisfied. .”

1.1 Poor85 Reviews

“We recently picked a car up here to be told we had 3/4 tank full of gas and found we actually had a quarter. We called multiple times to have the situation rectified and unfortunately it never was/ no one ever answered the phone

Update: after dropping the car off the situation was rectified”

2.3 Poor283 Reviews

“Easiest and best car rental experience ever!

Felt compelled to write a positive review after being terrified by all the horror stories here. I checked these reviews a couple of hours before arriving and was dreading what seemed sure to be a horrific experience. Instead, we experienced no line, got a larger car than we'd booked at no extra cost, zero upselling or EV pushing, and extremely friendly, informative service from Igor. Drop-off in Brooklyn was super smooth, too! I guess management must have listened to all the negative feedback and made some changes.”

1.7 Poor98 Reviews

“Overall the rental was good, but there was no one around to answer and find the car. Another customer showed me the location. Connecting the android phone and use of the radio was not evident.”

2 Poor188 Reviews

“Picked up a car at Boston Logan Airport with my dad to attend a family funeral. super easy Pick Up process got offered the opportunity to upgrade to a convertible and YOLO so we did it and no regrets. Thank you sixt! Only complaint is that stupid BMW satnav has no interactivity with traffic so it’s all lies about arrival time. Sorry, not sorry”

1.7 Poor305 Reviews

“Rental experience was good even though I was extorted for a car upgrade because I was offered an electric car initially. Other than that experience was quick and easy.”

1.8 Poor478 Reviews

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