Car Rental in Boston, MA

30 locations found near Boston

“Jimmy was very welcoming ! The customer service was amazing from start to finish, which I find is very rare anywhere, anymore ! The staff was professional, polite and friendly. The quality of work was excellent ! The staff went above and beyond !”

4.9 Superb185 Reviews

“I've rented from this location multiple times and I've had an amazing experience every time. Jason and Riley were so helpful and made the whole rental experience so easy! Thank you again for everything!”

4.2 Good234 Reviews

“The rental process was really easy, and my car was ready for pickup when promised. I had to return the car early in the morning before I went to work, and Matthew made special arrangements to open a little early for me. Excellent service. The staff was very friendly and knowledgeable. I'd rent from them again.”

4.3 Superb174 Reviews

“Sanea, the manager at the South Boston location, was very helpful and demonstrated excellent customer service skills. She made me feel welcome and ensured that my experience was smooth and positive. I will definitely be back and will refer my family and friends.

Thank you,
Chakib”

4.2 Good116 Reviews

“I had originally wanted a Jeep Wrangler but unfortunately there weren't any available when I arrived. The two employees who were sitting in the pick-up booth did their very best to give me a satisfactory replacement and the whole ordeal was quick and smooth. Furthermore, when I arrived back on Sunday to drop the car off, the one employee (I believe his name was Marco?) was very friendly and helpful.

Overall, my whole experience with the Sixt Boston Team was incredible and my rental was well worth the money.

I will be using Sixt from now on in the future!”

4.1 Good84 Reviews

“I was so impressed with everyone who I worked with at Enterprise! From start to finish, I received outstanding customer service. Lu (the manager) was incredibly helpful and so fun to work with! Lu went above and beyond by communicating with my insurance company when they were not being responsive. Next time I need a rental car I will be returning to Enterprise!”

3.8 Good186 Reviews

“We had the greatest experience renting from these folks in Boston. The two gentlemen that helped us were exceptional. Fantastic attitude, great humor, and very helpful in selecting the car best for us. We’ve decided that’s where we will go to rent our cars in Boston from now on.I wish I could remember their names to point them out directly, but I can’t. Highly recommend you use them. We rented from the location at 200 Stewart Street in Boston.”

4.1 Good95 Reviews

“The desk staff are absolute rockstars! They genuinely care about the experience of the customers, while also absorbing so much undue animosity with grace. I hope you pay them well, because they absolutely deserve it!”

3.8 Good80 Reviews

“Basel at the front desk was very friendly, knowledgeable, and efficient. He made the rental process smooth and easy, answered all my questions, and provided a great customer experience. Highly recommended!”

3.5 Good199 Reviews

“Great service. FYI when you get out of the plane take the elevator down to the lower level then there's a shuttle bus that takes you to the rental car garage.”

3.5 Good182 Reviews

“I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. Your act of kindness was wonderful and I'm sure that you will receive blessings in double! Thank you!”

5 Superb35 Reviews

“I had an amazing experience with Ashley Siaba and her car rental service. From start to finish, Ashley was professional, friendly, and incredibly easy to work with. The vehicle was clean, reliable, and exactly as described, and the entire rental process was smooth and stress-free. She was very responsive, flexible, and truly went above and beyond to make sure everything was perfect. I highly recommend Ashley to anyone looking for a trustworthy and high-quality car rental experience. I will definitely be using her service again!”

4 Good85 Reviews

“As a very active business traveler who rarely does reviews, the team at this Enterprise location really impressed me with their fast, professional and efficient check in and car assignments. Best rental car experience I’ve had since I can remember, despite a long line and freezing temperatures.”

3.8 Good128 Reviews

“Great service, the gentleman helped us out, made sure we don’t get a car where someone smoked before and arranged for a Jeep Compass instead with my family. Kudos! Also the Avis customer service was helpful. We had a great trip thanks to this rental office”

3.5 Good112 Reviews

“Hassle free car rental with Alamo. Pre-booked via Expedia, and the check-in experience was smooth. Proceeded up to Level 7 to collect the ride and we are on our way.

Will recommend Alamo for car rental when in the US.”

3.9 Good67 Reviews

“I rented a vehicle for a few days. The vehicle was clean and the staff were very friendly. The process was smooth and quick. They went over the vehicles features with me and made sure I had no questions. I will be renting from this location again!”

3.1 Average162 Reviews

“I was very satisfied with the service I received at National Car Rental. It was very professional and good customer service. My experience at Avis Car Rental at Government Center was a dissatisfied with the service and specially the service person who hands off the vehicle to drive. I complained to customer service and have not felt any satisfaction for this lousy service. I'm glad I chose to go to National Car Rental. It was a pleasant experience.”

3.5 Good73 Reviews

“Hoping to start earlier we arrived earlier than our reservation time. Unfortunately,there were no cars available even for those who were on time. It seems that they were overbooked. Mimi was civil, helpful and pleasant with all. It took about an hour to finally get some cars to get people going which came me from the airport. She gets the five stars for keeping her cool under pressure.”

3.1 Average96 Reviews

“I’ve been coming to this location since 2020 and have always received great customer service as well as vehicles. The ladies that work here always go above and beyond especially during the busier times especially Rosanny she’s always so efficient and personable . Love this location and its employees.”

2.8 Average133 Reviews

“I have been going to this location for a while they go above and beyond great service. I have experienced other rental companies, but I always end up back at Enterprise and use them for over a decade and will continue to. And one thing that I like most, they have an amazing staff from Liz ,Timiro ,Damian , Joe to name a few .there amazing at there job and very helpful”

2.8 Average31 Reviews

“Maria L. was so helpful and made the entire rental process quick and easy. She was friendly, professional, and efficient, making everything go smoothly from start to finish. Excellent customer service I really appreciated her assistance and would gladly rent from Avis again!”

2.6 Average488 Reviews

“Can't confirm the bad reviews. Helpful and friendly staff, I was out the door with the keys in less than 5 Minutes. The cars interior was "clean enough" for the price.”

2.4 Poor43 Reviews

“by far the cheapest rental i could find ($100 less then the 2nd cheapest, even with fees) easy pickup and dropoff even after I got there within a minute of close because my train was late, they were still able to help. only extra fee i was charged was one for a toll, which i knew was coming”

2.4 Poor69 Reviews

“Expect at least 1hr wait time. Getting to the rentql car center also takes some time. Patience is key, plan ahead and be prepared. Don't forget to ask for the toll tranponder, you'll be paying tolls left and right. My car was clean as you should expect.”

2.5 Average386 Reviews

“I was nervous renting here based on reviews, but my rental was fine and had no surprise charges or anything unexpected. Picking up and dropping off was quick, and everything went well. I would use this location again.”

2.4 Poor245 Reviews

“If you're at the Hertz counter at Logan and you see Cheryl, tell her Teri says hi! She was the best! SO helpful and friendly. In these days when great customer service is not the norm, Cheryl stands head and shoulders above anyone else I've ever dealt with at Hertz. She made my day after a rough travel night! Thank you Cheryl!!!”

2.4 Poor457 Reviews

“The agent at the counter was very polite and friendly. The process was quick and no haggling g about insurance coverage. The price was great so i was perfectly satisfied. .”

1.1 Poor85 Reviews

“I haven't left a review in years, but I was in Boston recently and had to grab a rental car. I made the reservation before I saw Yelp while looking for a phone number to tell them I'd be a bit late picking up (no luck finding the number). The reviews of this location made me rather anxious and are why I'm adding mine. I walked in, no line, they had the car I reserved ready to go, and I was off. Easy. I just wish they'd add a phone number to the local office to Yelp!”

1.8 Poor60 Reviews

“Overall the rental was good, but there was no one around to answer and find the car. Another customer showed me the location. Connecting the android phone and use of the radio was not evident.”

2 Poor184 Reviews

“A friend of mine recommended DOLLAR after I was complaining about the cost to rent at other car rental companies. She told me how much she paid for a 2-week rental and it was less than what I'd recently paid for a 1-week rental!
I don't remember the staff person's name but he was very helpful, accommodating, quick, and pleasant.”

1.7 Poor94 Reviews

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