Quest Diagnostics
Medical LabsHours:
20 Hope Ave Ste 311, Waltham MA 02453 Hours
Monday
8AM - 12:30PM
1 - 4PM
Tuesday
8AM - 12:30PM
1 - 4PM
Wednesday
8AM - 12:30PM
1 - 4PM
Thursday
1 - 4PM
8AM - 12:30PM
Friday
8AM - 12:30PM
1 - 4PM
About Quest Diagnostics
Quest Diagnostics is located across from the Children's hospital, offering easy parking and a clean, cozy waiting room. The business provides routine lab tests, pediatric specialty services, glucose tolerance tests, and Blueprint for Wellness programs. It now offers COVID-19 antibody testing by appointment, with specific guidelines. Patients find the check-in kiosk in the lobby very easy to use. Reviews highlight the efficient and friendly staff, who are described as amazing, kind, patient, and knowledgeable. They are skilled at working with patients who have difficult veins, ensuring comfort during blood tests. The service is consistently noted as quick, with many visits completed in about 10 to 15 minutes for both appointments and walk-ins. The process is summarized as plain and simple: go in, get it done, and leave. Patients express serious thankfulness for the aid, especially in urgent situations, and state this location is their preferred spot for future lab needs.
Most Recent Reviews
July 2026
This location is incredibly efficient and helpful. In particular, Pooja gets the highest of ratings for customer service.
July 2026
Waltham MA location. My clinician Puja was lovely, helpful, went above and beyond, and very competent at her job. Thank you!
July 2026
I received excellent service! I got to the appointment early and they took me right away.
Pooja was very polite. I let her choose my vein to draw blood and it was painless.
Funny, before the reviews I was expecting poor service, but Pooja was wonderful!
More Comments(206)
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