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November 2023
I brought my Mach-e in for service as the my charging port door had broken off. Sean in the quick lane service dept. was simply awesome.He ordered the part, called me when the part was in and took care of it right away.Great service and an extra shout out to Sean !
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November 2023
I am extremely disappointed. MC A/C was not working, they attempted a fix under warranty that did not work. despite assurances then by the manager 'if it doesn't fix it, bring it back, it will be covered' - they did not. Now the issue is my problem. Dishonest people, FraudulantService: Air conditioning
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November 2023
Exceptional service from start to finish. Kelly, Jean-Baptiste and the whole team got repairs done quickly, with care and excellent service the whole way. I'd highly recommend the Watertown Ford service department.
