This CVS store is known for its friendly and helpful staff, making shopping a pleasant experience. Customers appreciate that the employees are always available on the floor and at the register, working well together to assist with any needs. The store is well-organized, clean, and often well-stocked, providing everything customers need at good prices. Many mention the staff’s professionalism and kindness, with some highlighting special support, such as assistance with prescriptions and insurance. The pharmacy team is especially praised for their patience and helpfulness, going above and beyond to support customers, even in urgent situations. The store's convenient location in Watertown and 24-hour availability make it easy for residents to shop at any time. Customers also note the store’s respectful treatment of diverse customers, including those wearing niqab. Overall, this CVS stands out for its excellent customer service, cleanliness, and organization, making it a preferred choice despite being slightly out of the way for some. The staff’s dedication and friendly attitude leave a strong positive impression, setting this CVS apart from others in the area.
Nice 24h pharmacy, thanks to staff who works there, especially at night.
December 2023
Love to shop @ cvs.I usually find everything I need.The employees are wonderfull. The stores are usually very clean and always have excellent quality and very good prices.
November 2023
The Natick CVS is located at the traffic lights and both pharmacy and in-store are open 24 hours a day.
