June 2026
No one checks on needs while in the fitting room.
Please teach associates how to fold clothes into a bag vs throw in. If I’m spending $200 I’d like neatness.
October 2025
I want to thank Natalie, the new manager at J.Crew Factory for her kindness. She reached out to me after a year to honor a commitment that had been forgotten by others for a while. She did it with such warmth, integrity and professionalism. Thank you so much!
July 2025
Friendly staff and great prices, I love that you can buy clothes for the whole family here. Thanks for having FESTINI provide the balloons for the Grand Opening!
