The Custom Shop is Greater Boston's largest and most experienced re-decorating showroom for residential and commercial customers. The family-owned business has been helping customers enjoy their home furnishings in comfort and good health since 1927, and is now a women-owned enterprise. Customers praise the shop's wide selection of high-quality fabrics, knowledgeable and friendly staff, and exceptional workmanship. One customer was thrilled to find a huge selection of stunning fabrics to choose from for the re-upholstery of their high-end sofa, and was grateful for the staff's patience as they went through numerous options. Another customer was impressed with the team's expertise in helping them select the perfect firmness for their couch cushions, and was delighted with the excellent work. Customers also appreciate the shop's convenience, with prompt drop-off and pick-up services. Overall, The Custom Shop is a trusted and reliable resource for residential and commercial customers seeking custom pillows, furniture re-upholstery, and other decorative services. The business's commitment to quality, customer satisfaction, and its long-standing history in the community make it a go-to destination for those looking to enhance their living and work spaces.
Staff is very knowledgeable and helpful. I was shown samples of exactly the fabric colors and materials I requested. Experience was efficient and satisfying. Great job!
July 2026
What a great place! Fabulous selection of fabrics, great customer service, an easy, pleasant and stress-free experience. Went here to have a chair re-upholstered and the process couldn't have been smoother. Will definitely return.
July 2026
I give the Custom Shop five stars. They are a pleasure to do business with. Excellent service and a beautiful product. First class. Thank you Custom Shop!
