Long Subaru Service Center is dedicated to providing expert care for Subaru vehicles. With a team of Factory Trained professionals equipped with specialized tools, the center ensures accurate diagnosis and repair using Genuine Subaru Parts. Each service includes a complimentary Multi-Point Inspection to maintain vehicle safety and quality. Customer experiences vary at Long Subaru. Some reviews highlight excellent service and quality work, noting that repairs were completed to satisfaction, even if they took longer than anticipated. Others, however, express concerns about communication and pricing, with some feeling pressured into unnecessary services or receiving unexpected charges. Despite these mixed reviews, many appreciate the customer service, with staff going above and beyond to accommodate needs, especially during vehicle purchases. The dealership is praised for its welcoming atmosphere and commitment to doing the job correctly and on schedule. Overall, Long Subaru Service Center strives to embody the Subaru way through skilled service and customer care, making it a notable choice for Subaru owners seeking maintenance or repairs.
I had an oil change and tire rotation. They were quick. The place was clean. Offered refreshment
March 2025
Great customer service! We went there for a warrantied repair & found Long Subaru very pleasant & helpful during the entire experience.
March 2025
Christy was very helpful . Unfortunately my car was 2&1/2 months in the repair shop due to delays. The car looks and feels great and the work was perfectly completed! 4 photos before and 1 perfect after!