Pro Automotive on Main Street is a leading auto repair shop in Webster, MA, serving the surrounding areas. They specialize in suspension, brake, and tire repair, along with car diagnostics and general auto maintenance. The business is widely praised for excellent service and great communication. Customers consistently report that the entire experience is excellent, from the friendly and helpful office staff to the mechanics. The shop is noted for its awesome communication, keeping customers in the loop with texts containing photos, videos, and updates on progress. They provide accurate estimates before starting work and diagnose all situations thoroughly. Reviews highlight that the staff is incredibly friendly, has your best interest at heart, and provides genuine care, even taking great care of older vehicles. Many customers state it is the only place they bring their vehicles, recommending it in a heartbeat and planning to return for all future needs. The shop aims to exceed expectations, with many noting their vehicle was returned better than before.
Got our breaks done and vehicle serviced for a great price. Awesome communication from the staff who genuinely has your best interest at heart. Only place I bring my vehicles.
August 2023
This has been the best experience I have ever had with a shop. My engine blew and they not only helped me get a new one they made sure I wasn’t without a vehicle. Morgan and Amber in the office were so kind and helpful. Will definitely be using them again soon.
June 2023
Morgan the customer service lady was the bomb! I put gasoline in my diesel sprinter and Morgan was so nice didn't feel like such a dumbass after talking to her
