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July 2023 by Debra Horan
As a local business owner, my experience with the Webster branch and all of the staff working under the supervision of Halina J. has always been positive and friendly. Whatever I need, they are always there to assist with a smile, from basic banking to setting up ACH payments. Plus they don't nickel and dime you with fees. I would highly recommend for personal or business accounts. They are a full service, local credit union with competent, caring workers and I have been banking with them for over 15 years.
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July 2023 by Deanna Boulette
They’re incompetent (looking at you Joshua) and will bleed you dry. We closed an account and went on an AUTOMATIC pay plan to pay it back. In the middle of that, they fired the woman working with us and stopped taking the agreed upon payments. We didn’t have any communication with them until we were told there was a COURT DATE they were making us go to since THEY failed to take our last AUTOMATIC payment. I have paid the money and am DONE with the incompetency. DO NOT USE THEM.
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July 2023 by Mark Woods
Halina is awesome. This is my second time getting a loan and Halina is knowledgeable, personable and makes financial options easy to understand. I highly recommend Halina for your financial needs.Mark
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June 2023 by Lorenza Arcuri
I switched banks a few months back and chose Webster First because my friend highly recommended.I was lucky to be greeted by Isaiah and with no hassle at all set up and ready to go. He was very informative and answered all my questions.I live in between the Webster and Dudley location but will always go to the Webster location based on that first interaction. Anytime I have a question he is readily available and very helpful.I highly recommend this financial institution and have to say Isaiah is truly an asset to Webster First and a pleasure to work with.
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April 2023 by Leszek Gruszka
I use the bank's services once again and everyone always greets me with a smile. Very professional and nice employees but Mrs. Halina is ahead of everyone. She has extensive knowledge of banking. She can find a solution to any problem. My family and I owe her a lot.
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April 2023 by Aleksandra Gruszka
Very nice and helpful employees. A particularly good impression was made by Mrs. Halina who shows a very professional and friendly approach to the client. By far the best bank I've worked with so far. I recommend
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April 2023 by 21 m
Isaiah was a great help when I came in to open a CD account. He was very kind and I felt confident in his abilities. Afterwards, he sent me a follow up letter in the mail with his business card. I am considering switching to this bank for all of my accounts.
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April 2023 by Robert Green
I’ve been a member with Webster First since 2006 and have only had positive experiences. They’re my go to for personal/auto loans. I can’t thank Halina enough for the assistance she has provided me since the first sit down we had many years ago. Highly recommend!
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February 2023 by brandon bertoldo
Been waiting nearly an hour just to have a document notarized and theres two notary publics here at the moment... Very slow service.
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August 2022 by Melissa Adams
Helina was an absolute GEM!! My father is in his mid 80s and she was beyond anything I could of asked for getting him set up with a new account. She made us feel right at home and we can’t wait to go back and say hi!Thank you so much Helina for being so patient and caring with him!
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July 2022 by melissa allen
Helina was an absolute GEM!! My father is in his mid 80s and she was beyond anything I could of asked for getting him set up with a new account. She made us feel right at home and we can’t wait to go back and say hi!Thank you so much Helina for being so patient and caring with him!
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June 2022 by Tammy Lemieux sgariglia
Such wonderful staff, helped me with everything needed
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May 2022 by Greenarmy19
Wonderful atmosphere an is a overall great bank, even my parents left their bank to go to here because of the friendliness of the staff and overall tremendously great customer service/treatment.
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January 2022 by Roger Reynoso
Good bank for all your banking needs.
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November 2021 by Adam T.
Webster claims to be for the members to exploit their tax-exempt status. In reality they breach contract- and then lie about it to cover their ineptness.
