Needham Bank
BanksHours:
458 Washington St, Wellesley MA 02482 Hours
About Needham Bank
Needham Bank receives consistent praise for its exceptional customer service. Customers describe employees as warm, welcoming, friendly, professional, and personable. The team is noted for being helpful, prompt, and providing thorough, clear answers with a smile. Many reviews highlight specific positive experiences, such as receiving guided, patient, and stress-free assistance when opening accounts or setting up online services. The service is consistently called outstanding, smooth, and a pleasure. The bank's products also earn strong approval. Customers appreciate checking accounts with no monthly fees and no fees for ATM withdrawals, even when traveling outside the country. The competitive rates on products like CDs are also mentioned favorably. These factors, combined with the exceptional service, lead customers to express great satisfaction with their choice, stating they are glad to bank there and finally trust a financial institution. The positive experience extends to non-customers utilizing services like notarization, which can inspire them to consider becoming clients.
Most Recent Reviews
June 2025
I’m so glad I chose Needham Bank for my banking. The team at the Wellesley branch is always warm, welcoming, and professional. Every time I go in, my questions are answered thoroughly and with a smile. It’s a great feeling to bank somewhere that truly values its customers!
December 2023
The customer service here was fantastic and Don Foley is a great example of good customer service and so is the entire team there! So happy to finally bank somewhere I trust!
December 2021
Larry is the best. He's the reason you should bank local and not exclusively through big nationally recognized banks. Today Larry went above and beyond.. he helped me through a situation that was incredibly stressful and time sensitive and I cannot thank him enough.
More Comments(9)
You May Also Like
0.24 miles
M&T Bank Bank, Financial Consultant
- Wellesley, Massachusetts