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“Great support as we transitioned to Verizon. They found better deal for us the. Our old service, and searched for discounts based on our jobs, employment, etc. we didn’t even have to ask. They were busy, but moved through customers quickly and with care. Very happy with our experience!”
“When I arrived, Felipe greeted me with professionalism, and Chris was a lifesaver. He was the only one to figure out why my phone numbers would not transfer to the Verizon network. Chris is knowledgeable, courteous, and professional and went above and beyond to make me a happy customer. Chris, you're the best!!!”
10:30AM - 2:30PM
71 Main St #2600, Taunton
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“The guy fixed my phone in 10 minutes. Had a piece of a charger stuck in there. He could have charged me a $100 to replace the charging port but instead first gave getting the stuck piece out a try and did it. Very fair prices, by no means is he price gouging or overcharging. Very good business.”
“Screen unexpectedly stop responding got locked out of everything, valdyr was amazing and was able to replace my screen! and a shout out to jared he was also amazing helping me out throughout the process! Everyone was extremely welcoming, friendly and professional and willing to help in finding a solution.”
“Coming in today to this verizon location was an amazing experience they helped me with my new phone and help me setting it up and teaching me how to use it which i very much appreciate”
“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“Val is absolutely fantastic and extremely
Knowledgeable.
I had a virus on my phone
And val explained everything in detail to me
Perfectly.
He was wonderful.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“Walked in with my grandma because she needed a new phone and the gentleman there was VERY HELPFUL and PATIENT! My grandma was very pleased and will only go back here!”
“The customer service at this location is absolutely hands down the best I have ever experienced! I recently had a phone issue with another location and Tyler corrected all my issues without any hesitation. He was extremely polite, courteous, empathetic and respectful. I have been a long time customer of AT&T and can honestly say due to my experience at this location, I will remain a loyal customer!”
Open 24 hours
200 Westgate Dr E 101, Brockton
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“I went to the cricket wireless store at the Westgate Mall in Brockton to add a new service to a separate phone. When I left , I realized that the phone that I had brought in was locked and not receiving
or making outgoing calls. I went back inside and spoke with Eli, who may have been a manager . He was not only helpful but very knowledgeable about my situation! He took the time to figure out my issue and then helped me to select another phone, which I truly appreciated! Thank you Ely for all of your help and making " my day"!!!?”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
“I walked in right when they opened because my phone was having an issue with it's SIM card and Jerel was so helpful. It took about 20 minutes but he was able to fix the issue. Great experience!”
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
“I just went this location. The lady name Alyssa is a super star. She is calm and professional. She solved my problem that I couldn't solve in boost mobile that all Brazilian customers waiting and agent. Alissa truly helped my phone problems that went through for 3 years. Now I don't have to worry about! She is the best!! Thank you Alyssa!!!”
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“This store has always been the best. However lately the employees have far exceeded all the allowable five stars. I had been having difficulty navigating apps on a new Iphone. Dreaka went above and beyond. She was knowledgeable, patient and compasionette. She truly made a difference for us. This is why I buy my phones at West Bridgewater ATT.”