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December 2023 by Stephen Sarikas
If you have a hearing loss and want to receive the best care and treatment, West Newton Hearing Center is the place to go. I have been a client at West Newton for several years - all my visits have been positive experiences. Melissa, my audiologist, is a caring, knowledgeable, and skillful clinician who has a profound passion for her work. She answers your questions accurately, and strives to make her clients comfortable and satisfied. I also want to give a shout out to all the support staff at West Newton who do so much to make your visit a pleasant one.
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December 2023 by Eric Benjamin
First their measuring and evaluation of my hearing loss was spot on. The Phonak devices I bought work well, particularly if I maintain them properly, which mostly involved keeping them clean. What I gain is the ability to hear and understand people and TV is now watchable without closed caption on. Not to forget - they all are very nice here. No pressure, thorough understanding of the devices. You will feel good about your decision and stop asking everyone to repeat what they said.
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November 2023 by Dave Lemoine
Kevin Mahaffy makes my visits so comfortable. He is a hearing aid user and, as such, can empathize with users and makes patients totally comfortable. The office staff is welcoming and easy going. They have built a great practice. Informal atmosphere and high levels of professionalism and expertise.
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November 2023 by Miller Sadoway
Jen, once again, did an amazing job helping my father with his hearing aids. I can't thank her enough for taking the time to deliver and fit his hearing aids. WNHC manage all aspects of the problems--testing, cleaning, repairs, etc. and they make it easy. Jen is great, and I love the whole staff.
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September 2023 by Greg Jewett
Kevin has been wonderful to my 90 year old Mother so patient getting her satisfied with her hearing aids. Recently had a problem with them and he got her a loaner pair and a wonderful girl Jen actually delivered them all the way to Moms house in Marlborough saving us from having to travel to Newton. Great people!
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September 2023 by Nancy Smith
WNHC is the best. I have been going there for many years and cannot recommend them highly enough. Their service is impeccable, beginning with the front desk and right on through, consistently, every visit.
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September 2023 by Kathleen Bradley
We went in for repairs on very old hearing aids. We were spoken to with respect. We received no pressure. A month later we made our purchase of a new pair of aids & we feel good.
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August 2023 by Derek Polonsky, M.D.
My hearing aid got damaged. I spoke to West Newton hearing - sent them the damaged unit and it was returned to my. Vacation home 2 days laterWonderful professional service
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August 2023 by Amy S
I would only purchase my hearing aids at West Newton Hearing. The experience at point-of-purchase is second to none. Even more important is how good their customer service is months and years later. That’s why I recently bought my 3rd pair of hearing aids from West Newton Hearing and will continue to do so when I am ready for a new pair. Rich S.
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July 2023 by Rebecca Miller
Jenn did an amazing job helping my father with his hearing aids. He's 101 and has constant problems. She made special trips to his assisted living center, contacted the staff, and took special care with his devices. I love the WNHC for the many services they provide. Jenn is really exceptional. Gold star!
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June 2023 by Davida Xm
I’m so happy I picked this place to try to get my hearing aids adjusted. Audiologist Kevin took his time redoing my older hearing test and then conducting a Real Ear Measurement to be able to readjust my HAs to improve my ability to maximize voice clarity and minimize background interruptions. While they are not perfect yet, it’s much better than it was before and I can go back for tweaks. I appreciated his attentiveness to my needs. He was thorough and caring. Humorous too!
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May 2023 by Normand Neault
I highly recommend West Newton Hearing Center. Kevin is most knowledgeable. He explained thoroughly what was best for my mild hearing loss and how best to fit the hearing aides in my unique and narrow ear canals. If you need hearing aid assistance, that is definitely the place to go.
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April 2023 by Betsy Ross
I was helping out my sister who was trying to get ready for her Passover Seder; and a piece of her hearing aid broke off. I ran over to West Newton Hearing Center to see if they had the part on hand. They did and worked the repair into their already full afternoon. While waiting, I watched and listened to their client interactions; very impressed. I don’t need a hearing aid, but if I did, I know this is where I would go! Thank you for making tonight’s Seder even better for my sister. She will now be able to hear her granddaughters and the compliments she will receive for her excellent brisket. ?
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April 2023 by John Kennedy
Walk-in this morning. Wait less than 5 minutes. Issue resolved in less than 5. What a difference from our long-standing provider (12 to 14 years), who we will be visiting no more. Caring, understanding, patient.
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March 2023 by Isaac Kohane
Extremely helpful in picking the right hearing aid, but even more importantly, very helpful in giving me tips after I had already bought the device
