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“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”
“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“I always find what I need at this Home Depot! The staff is super friendly and eager to help, making my shopping experience a breeze. Love the variety of products and the layout—definitely my go-to place for home improvement projects!”
6AM - 10PM
1100 Revere Beach Pkwy, Chelsea
Home Improvements
“Easy to get everything arranged with the in store flooring specialist, Soyal. Measurements and estimate took no time at all. The ACS carpet installers were professional and the carpet looks great. And at a great price”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
“Thank you to Ziad for helping us with our kitchen pantry reno and providing assistance with kitchen cabinet measurements, hardware, and installation advice. Jose in customer service was friendly and ensured we received our orders on time. We also selected porcelain floor tiles made in Turkey and designed by Anatolia Tile Co., which gave our kitchen a touch of elegance. We will be returning for our bathroom DIY makeover.”
“Why is it that the home depot has the best smell ever!! They should really start selling air fresheners. I went with my mom over the weekend for garden seeds. They had a great variety to get our garden started!! I also picked up a nice houseplant to brighten my room. He looked a little rough in the store but has really been flourishing since getting him home! Can't wait for our seedlings to start sprouting! Friendly staff and there was some kind of cute kids activity going on.”
“I would like to thank the cashier Michael Mullen who was so kind to me yesterday when I realized my wallet was gone. He even offered me money in case I needed gas to get home. You have a great employee and more importantly a nice person. I tried to call yesterday but didn’t have any luck getting through.”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“Great experience every time I come here. The store is always well organized and it’s easy to find what I need for my projects. The staff is friendly and helpful, and they’re always willing to answer questions or point me in the right direction.”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
“I had an excellent customer experience today at Home Depot. I started shopping here for interior design of my local business. Michael helped me figure out exactly what I need to make it look great! Now that I’m welcome here I’ll be back more often.”
“Always an excellent experience. Every time I walk into the store, I’m greeted with a smile and someone who is always willing to help. Today, we were on the search for missing pieces to complete our paver patio. Corey from the Lowe’s Pro department truly went above and beyond. It wasn’t obvious where the pavers were located in the store and he went on a hunt for me. His communication was excellent and even called me to follow up twice later on in the day. All of the guys at this store truly put in 110%. My husband and I love visiting this Lowe’s compared to all of the other stores in the area! Good job to the hiring committee!”
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“Definitely in my top 3 Home Depots, ehhh maybe top 5. Parking lot is one of the cleaner ones, haven't found screws in the contractor parking area here ever. There are always carts near the entrance, you don't need to walk all over looking for one. The store has a great layout, a huge selection, great for tools and frequently have deals, some of the better lumber of the home depots, really good plumbing section, electrical, I mean a pretty good selection for every trade and they keep it pretty well stocked. The garden section is pretty nicely stocked too! Honestly when I recommend a home depot this tends to be my first, Westie, Waltham, Watertown, Norwood can't go wrong with that line up. Just stay away from South Bay, Somerville isn't bad but the parking lot is a little dilapidated and your tires catching a screw or two wouldn't be a shock or a surprise lol”